On one note rolf allowed non-prem on freedom for a reson: to allow new players to experience the game amongst premium players. You may say sure, they still have CA chat where they can ask all the questions they want, but getting to know the community is also a part of learning the ropes in a new mmo. In addition, you also have the problem with CA's, can they monitor 3 on-going conversations at once?.
Finally, because the majority of freedom is non-prem, wont prem kchat be nearly empty and feel like were in Hots? xD
On the other..
Do you mean like...For example: not allowing a new player to speak on kchat for the first 24hours in-game?.
-Well, still wont really do in terms of kchat being taken over by noob quesitons...players both young and experienced always find themselves asking a question or two...But maybe a time constraint can help divert questions to CA chat rather than Kchat?
Dont mean to bash you...not a bad idea..I kinda like the idea of adding a time constraint