error installing wurm, help!

[eddiephanton 0]

hi all, need help with wurm online yesterday I installed the game, I open the launcher all normal after I click play and I aparese window black wurm and one 2 seconds saw me a notepad on the desk with hs_err_pid6048 title says

 

#

# A fatal error has been detected by the Java Runtime Environment:

#

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3cc1ab0d, pid=6048, tid=4888

#

# JRE version: 6.0_33-b03

# Java VM: Java HotSpot Client VM (20.8-b03 mixed mode windows-x86 )

# Problematic frame:

# C  [ig4icd32.dll+0x25ab0d]

#

# If you would like to submit a bug report, please visit:

#   http://java.sun.com/webapps/bugreport/crash.jsp

# The crash happened outside the Java Virtual Machine in native code.

# See problematic frame for where to report the bug.

#

 

---------------  T H R E A D  ---------------

 

Current thread (0x3b245800):  JavaThread "Wurm 3.4-6048 [test] main thread" [_thread_in_native, id=4888, stack(0x3bfe0000,0x3c030000)]

 

siginfo: ExceptionCode=0xc0000005, reading address 0x2ee8cc48

 

Registers:

EAX=0x3c02fb4c, EBX=0x00000001, ECX=0x3edfd390, EDX=0x00000000

ESP=0x3c02f8b4, EBP=0x3edcdf18, ESI=0x3dfd0084, EDI=0x00000001

EIP=0x3cc1ab0d, EFLAGS=0x00210246

 

Top of Stack: (sp=0x3c02f8b4)

0x3c02f8b4:   3dfd0084 3edfcbc0 3c02f970 35d74910

0x3c02f8c4:   3c02fb4c 3edfcbc0 00000000 3dfd218c

0x3c02f8d4:   00000006 00000004 3edcdf18 3edcdf58

0x3c02f8e4:   3edcdf58 0000008e 00000000 3cbb0582

0x3c02f8f4:   3ee036a8 3ee03736 00000000 35d74910

0x3c02f904:   3c02fba4 3cce3b98 00000000 3cc1b114

0x3c02f914:   00000001 00000001 3b245800 35d74910

0x3c02f924:   3ba78389 00000015 00959fc7 3b245928 

 

Instructions: (pc=0x3cc1ab0d)

0x3cc1aaed:   64 24 00 8b 04 98 8b 10 8d 4c 24 10 51 8b 4c 24

0x3cc1aafd:   1c 51 56 8b c8 ff 52 14 8b 44 24 10 8b 6c 24 28

0x3cc1ab0d:   83 7c 85 00 ff 75 22 8b 54 24 1c 8d 0c 40 03 c9

0x3cc1ab1d:   03 c9 2b c8 03 cf c7 02 00 00 00 00 8b 9c 8e b4 

 

 

Register to memory mapping:

 

EAX=0x3c02fb4c is pointing into the stack for thread: 0x3b245800

EBX=0x00000001 is an unknown value

ECX=0x3edfd390 is an unknown value

EDX=0x00000000 is an unknown value

ESP=0x3c02f8b4 is pointing into the stack for thread: 0x3b245800

EBP=0x3edcdf18 is an unknown value

ESI=0x3dfd0084 is an unknown value

EDI=0x00000001 is an unknown value

 

 

Stack: [0x3bfe0000,0x3c030000],  sp=0x3c02f8b4,  free space=318k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C  [ig4icd32.dll+0x25ab0d]  ShSetEncryptionMethod+0x185cd

 

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j  org.lwjgl.opengl.ARBShaderObjects.nglValidateProgramARB(IJ)V+0

j  org.lwjgl.opengl.ARBShaderObjects.glValidateProgramARB(I)V+15

j  class.KhGtE2ZrwU.Ma4vZ9hcx8(Ljava/lang/String;)Lclass/KhGtE2ZrwU;+739

j  class.wKcJjeNgBS.Ma4vZ9hcx8(Ljava/lang/String;)Lclass/wKcJjeNgBS;+300

j  class.wKcJjeNgBS.iSx4WIvakA()V+53

j  com.wurmonline.client.XU4A7KzrWy.run()V+458

j  java.lang.Thread.run()V+11

v  ~StubRoutines::call_stub

 

---------------  P R O C E S S  ---------------

 

Java Threads: ( => current thread )

  0x3c3fac00 JavaThread "Sound Unloader" daemon [_thread_blocked, id=5984, stack(0x3e2f0000,0x3e340000)]

=>0x3b245800 JavaThread "Wurm 3.4-6048 [test] main thread" [_thread_in_native, id=4888, stack(0x3bfe0000,0x3c030000)]

  0x3b245000 JavaThread "Job executor 1" [_thread_blocked, id=5532, stack(0x3bf90000,0x3bfe0000)]

  0x3b244c00 JavaThread "Job executor 0" [_thread_blocked, id=3724, stack(0x3b910000,0x3b960000)]

  0x3bcc9800 JavaThread "TimerQueue" daemon [_thread_blocked, id=2088, stack(0x3bf40000,0x3bf90000)]

  0x3b155000 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=4824, stack(0x3b870000,0x3b8c0000)]

  0x3b0fc000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3872, stack(0x3b520000,0x3b570000)]

  0x3b0fa000 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3552, stack(0x3b4d0000,0x3b520000)]

  0x003f7800 JavaThread "DestroyJavaVM" [_thread_blocked, id=5580, stack(0x008d0000,0x00920000)]

  0x3b0f2000 JavaThread "Javaws Secure Thread" daemon [_thread_blocked, id=3988, stack(0x3b430000,0x3b480000)]

  0x3ab9f800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5524, stack(0x3b390000,0x3b3e0000)]

  0x3b0ff800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5700, stack(0x3b2f0000,0x3b340000)]

  0x3aba0400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=4944, stack(0x3aff0000,0x3b040000)]

  0x3ab61000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3968, stack(0x3adb0000,0x3ae00000)]

  0x3ab5e400 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=1960, stack(0x3ad60000,0x3adb0000)]

  0x3ab59800 JavaThread "Attach Listener" daemon [_thread_blocked, id=2340, stack(0x3ad10000,0x3ad60000)]

  0x3ab58000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4376, stack(0x3acc0000,0x3ad10000)]

  0x3ab4ac00 JavaThread "Finalizer" daemon [_thread_blocked, id=5380, stack(0x3ac70000,0x3acc0000)]

  0x3ab46000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2860, stack(0x3ac20000,0x3ac70000)]

 

Other Threads:

  0x3ab42400 VMThread [stack: 0x3abd0000,0x3ac20000] [id=5728]

  0x3ab6c000 WatcherThread [stack: 0x3ae00000,0x3ae50000] [id=5628]

 

VM state:not at safepoint (normal execution)

 

VM Mutex/Monitor currently owned by a thread: None

 

Heap

 def new generation   total 39424K, used 14498K [0x029d0000, 0x05490000, 0x13470000)

  eden space 35072K,  28% used [0x029d0000, 0x033b88e0, 0x04c10000)

  from space 4352K, 100% used [0x05050000, 0x05490000, 0x05490000)

  to   space 4352K,   0% used [0x04c10000, 0x04c10000, 0x05050000)

 tenured generation   total 87424K, used 25035K [0x13470000, 0x189d0000, 0x349d0000)

   the space 87424K,  28% used [0x13470000, 0x14ce2f20, 0x14ce3000, 0x189d0000)

 compacting perm gen  total 20224K, used 20170K [0x349d0000, 0x35d90000, 0x389d0000)

   the space 20224K,  99% used [0x349d0000, 0x35d828d8, 0x35d82a00, 0x35d90000)

No shared spaces configured.

 

Code Cache  [0x00950000, 0x00be8000, 0x02950000)

 total_blobs=1649 nmethods=1324 adapters=260 free_code_cache=30838528 largest_free_block=192

 

Dynamic libraries:

0x00400000 - 0x00425000 C:\Archivos de programa\Java\jre6\bin\javaw.exe

0x7c910000 - 0x7c9c8000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c903000 C:\WINDOWS\system32\kernel32.dll

0x77da0000 - 0x77e4c000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e50000 - 0x77ee3000 C:\WINDOWS\system32\RPCRT4.dll

0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll

0x7e390000 - 0x7e421000 C:\WINDOWS\system32\USER32.dll

0x77ef0000 - 0x77f39000 C:\WINDOWS\system32\GDI32.dll

0x76340000 - 0x7635d000 C:\WINDOWS\system32\IMM32.DLL

0x7c340000 - 0x7c396000 C:\Archivos de programa\Java\jre6\bin\msvcr71.dll

0x6d7f0000 - 0x6da9f000 C:\Archivos de programa\Java\jre6\bin\client\jvm.dll

0x76b00000 - 0x76b2e000 C:\WINDOWS\system32\WINMM.dll

0x6d7a0000 - 0x6d7ac000 C:\Archivos de programa\Java\jre6\bin\verify.dll

0x6d320000 - 0x6d33f000 C:\Archivos de programa\Java\jre6\bin\java.dll

0x6d7e0000 - 0x6d7ef000 C:\Archivos de programa\Java\jre6\bin\zip.dll

0x6d1d0000 - 0x6d1e3000 C:\Archivos de programa\Java\jre6\bin\deploy.dll

0x77a50000 - 0x77ae8000 C:\WINDOWS\system32\CRYPT32.dll

0x77af0000 - 0x77b02000 C:\WINDOWS\system32\MSASN1.dll

0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll

0x7e6a0000 - 0x7eec1000 C:\WINDOWS\system32\SHELL32.dll

0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll

0x774b0000 - 0x775ee000 C:\WINDOWS\system32\ole32.dll

0x770f0000 - 0x7717b000 C:\WINDOWS\system32\OLEAUT32.dll

0x3fa00000 - 0x3fae7000 C:\WINDOWS\system32\WININET.dll

0x3ae50000 - 0x3ae59000 C:\WINDOWS\system32\Normaliz.dll

0x44430000 - 0x44564000 C:\WINDOWS\system32\urlmon.dll

0x400a0000 - 0x4028c000 C:\WINDOWS\system32\iertutil.dll

0x773a0000 - 0x774a3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll

0x6d600000 - 0x6d613000 C:\Archivos de programa\Java\jre6\bin\net.dll

0x71a30000 - 0x71a47000 C:\WINDOWS\system32\WS2_32.dll

0x71a20000 - 0x71a28000 C:\WINDOWS\system32\WS2HELP.dll

0x6d620000 - 0x6d629000 C:\Archivos de programa\Java\jre6\bin\nio.dll

0x6d6a0000 - 0x6d6e7000 C:\Archivos de programa\Java\jre6\bin\regutils.dll

0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll

0x6d000000 - 0x6d14c000 C:\Archivos de programa\Java\jre6\bin\awt.dll

0x72f80000 - 0x72fa6000 C:\WINDOWS\system32\WINSPOOL.DRV

0x5b150000 - 0x5b188000 C:\WINDOWS\system32\uxtheme.dll

0x746b0000 - 0x746fc000 C:\WINDOWS\system32\MSCTF.dll

0x75160000 - 0x7518e000 C:\WINDOWS\system32\msctfime.ime

0x76ea0000 - 0x76edc000 C:\WINDOWS\system32\RASAPI32.dll

0x76e50000 - 0x76e62000 C:\WINDOWS\system32\rasman.dll

0x597f0000 - 0x59845000 C:\WINDOWS\system32\NETAPI32.dll

0x76e70000 - 0x76e9f000 C:\WINDOWS\system32\TAPI32.dll

0x76e40000 - 0x76e4e000 C:\WINDOWS\system32\rtutils.dll

0x76630000 - 0x766e5000 C:\WINDOWS\system32\USERENV.dll

0x77c40000 - 0x77c65000 C:\WINDOWS\system32\msv1_0.dll

0x76750000 - 0x7675c000 C:\WINDOWS\system32\cryptdll.dll

0x76d20000 - 0x76d39000 C:\WINDOWS\system32\iphlpapi.dll

0x72250000 - 0x72255000 C:\WINDOWS\system32\sensapi.dll

0x719d0000 - 0x71a10000 C:\WINDOWS\System32\mswsock.dll

0x76ee0000 - 0x76f07000 C:\WINDOWS\system32\DNSAPI.dll

0x76f70000 - 0x76f78000 C:\WINDOWS\System32\winrnr.dll

0x76f20000 - 0x76f4d000 C:\WINDOWS\system32\WLDAP32.dll

0x64000000 - 0x64021000 C:\Archivos de programa\Bonjour\mdnsNSP.dll

0x76f80000 - 0x76f86000 C:\WINDOWS\system32\rasadhlp.dll

0x66740000 - 0x66799000 C:\WINDOWS\system32\hnetcfg.dll

0x71a10000 - 0x71a18000 C:\WINDOWS\System32\wshtcpip.dll

0x6d230000 - 0x6d27f000 C:\Archivos de programa\Java\jre6\bin\fontmanager.dll

0x76f90000 - 0x7700f000 C:\WINDOWS\system32\CLBCATQ.DLL

0x77010000 - 0x770e0000 C:\WINDOWS\system32\COMRes.dll

0x778f0000 - 0x779e7000 C:\WINDOWS\system32\SETUPAPI.dll

0x76940000 - 0x76948000 C:\WINDOWS\system32\LINKINFO.dll

0x76950000 - 0x76976000 C:\WINDOWS\system32\ntshrui.dll

0x76ae0000 - 0x76af1000 C:\WINDOWS\system32\ATL.DLL

0x75dd0000 - 0x75e61000 C:\WINDOWS\system32\MLANG.dll

0x6d440000 - 0x6d465000 C:\Archivos de programa\Java\jre6\bin\jpeg.dll

0x3ba70000 - 0x3babd000 C:\Documents and Settings\Rancho\Datos de programa\Sun\Java\Deployment\cache\6.0\24\5df10798-31e313e8-2.9.1--n\lwjgl.dll

0x5f120000 - 0x5f1ec000 C:\WINDOWS\system32\OPENGL32.dll

0x5fea0000 - 0x5fec1000 C:\WINDOWS\system32\GLU32.dll

0x736e0000 - 0x7372b000 C:\WINDOWS\system32\DDRAW.dll

0x73b40000 - 0x73b46000 C:\WINDOWS\system32\DCIMAN32.dll

0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll

0x3c9c0000 - 0x3cd81000 C:\WINDOWS\system32\ig4icd32.dll

0x3cd90000 - 0x3cfc7000 C:\WINDOWS\system32\ig4dev32.dll

0x73ab0000 - 0x73ac5000 C:\WINDOWS\system32\mscms.dll

0x68cd0000 - 0x68d11000 C:\WINDOWS\system32\icm32.dll

0x3e340000 - 0x3e3a5000 C:\Documents and Settings\Rancho\Datos de programa\Sun\Java\Deployment\cache\6.0\24\5df10798-31e313e8-2.9.1--n\OpenAL32.dll

0x73e90000 - 0x73eec000 C:\WINDOWS\system32\dsound.dll

0x76bf0000 - 0x76c1e000 C:\WINDOWS\system32\WINTRUST.dll

0x76c50000 - 0x76c79000 C:\WINDOWS\system32\IMAGEHLP.dll

0x72ca0000 - 0x72ca9000 C:\WINDOWS\system32\wdmaud.drv

0x72c90000 - 0x72c98000 C:\WINDOWS\system32\msacm32.drv

0x77bb0000 - 0x77bc5000 C:\WINDOWS\system32\MSACM32.dll

0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll

0x73e60000 - 0x73e64000 C:\WINDOWS\system32\KsUser.dll

0x76bb0000 - 0x76bbb000 C:\WINDOWS\system32\PSAPI.DLL

 

VM Arguments:

jvm_args: -Xmx800m -Xms128m -Dorg.lwjgl.input.Mouse.allowNegativeMouseCoords=true -Dsun.java2d.noddraw=true -Djnlp.application.href=http://www.wurmonline.com/client/wurmclient_test.jnlp -Xbootclasspath/a:C:\\Archivos de programa\\Java\\jre6\\lib\javaws.jar;C:\\Archivos de programa\\Java\\jre6\\lib\deploy.jar;C:\\Archivos de programa\\Java\\jre6\\lib\plugin.jar -Djnlpx.vmargs=-Xmx800m -Xms128m -Dorg.lwjgl.input.Mouse.allowNegativeMouseCoords=true -Dsun.java2d.noddraw=true -Djnlp.application. href='http://www.wurmonline.com/client/wurmclient_test.jnlp'> -Djnlpx.jvm=C:\Archivos de programa\Java\jre6\bin\javaw.exe -Djnlpx.splashport=1373 -Djnlpx.home=C:\\Archivos de programa\\Java\\jre6\\bin -Djnlpx.remove=false -Djnlpx.offline=false -Djnlpx.relaunch=true -Djnlpx.heapsize=134217728,838860800 -Djava.security.policy=file:C:\\Archivos de programa\\Java\\jre6\\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Dsun.awt.warmup=true 

java_command: com.sun.javaws.Main -secure C:\Documents and Settings\Rancho\Datos de programa\Sun\Java\Deployment\cache\6.0\35\24daba63-47114e98

Launcher Type: SUN_STANDARD

 

Environment Variables:

PATH=C:\Archivos de programa\Java\jre6\bin;C:\Archivos de programa\Java\jre6\bin;C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live;"C:\Archivos de programa\Java\jre6\bin"

USERNAME=Rancho

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel

 

 

 

---------------  S Y S T E M  ---------------

 

OS: Windows XP Build 2600 Service Pack 3

 

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

 

Memory: 4k page, physical 3073952k(2019576k free), swap 5005788k(3610072k free)

 

vm_info: Java HotSpot Client VM (20.8-b03) for windows-x86 JRE (1.6.0_33-b03), built on May  9 2012 09:39:57 by "java_re" with MS VC++ 7.1 (VS2003)

 

time: Sun Apr 06 16:26:54 2014

elapsed time: 22 seconds

Edited April 6, 2014 by eddiephanton

[eddiephanton 0]

helpme

Edited April 6, 2014 by eddiephanton

[Explora 570]

You're using an old version of Java, try updating.

[AlexLong 128]

Yes you really need Java 7 also if your running a 64 bit OS its best to use 64bit java as it helps with lag.

[ago 470]

The crash is actually in the Intel video driver. Please check if Intel provides newer drivers. You can also try disabling VBO and/or GLSL in the compatibility tab of the launcher settings.

And since you asked for help, you should consider upgrading Windows. Windows XP will be out of service starting tomorrow. There will not be any security updates from Microsoft and you may become vulnerable to attacks from the internet without available patches.

[sooszi 6]

ig4icd32.dll - yup, it's all in your Intel graphics. At least should be, I'm getting the same error and although I did everything there is to do - it doesn't help.

If actually the administration of the game could help with these problems, it would be pretty cool. As far as I know, even they don't know what to do about it.

 

Pro-tip: Try launching the game over and over and once in a trillion it will launch.

[eddiephanton 0]

the java is not because it was before the latest version and try try to vercion currently have

[ago 470]

What about "it works now" sooszi?

I'm running an Intel Pentium B960 processor but I can't find an update for it. I believe, anyways, that the driver I have is quite new because the notebook is not old as well.

EDIT: Just noticed you said "video driver". Got it up to date (same as Nvidia driver), turned off what you said and it works now. Thanks.

[sooszi 6]

What about "it works now" sooszi?

 

 

Yeah. Well this is complicated because the answer that you quoted was given by me right after launching the game, which was done by pure luck. I've found my way to fix the error with Intel Graphics however and I'll show it here so you can quote and post it wherever the f*ck you want to.

 

1. Turn on your mozilla/chrome/opera/ie.

2. Turn on your Wurm launcher.

3. Click "Play" and quickly click the web browser tab.

4. 2-3 seconds after that click the Wurm tab.

5. ??????

6. PROFIT!!!

[eddiephanton 0]

The crash is actually in the Intel video driver. Please check if Intel provides newer drivers. You can also try disabling VBO and/or GLSL in the compatibility tab of the launcher settings.

thank you thank you if I actually ran it by disabling

Edited April 9, 2014 by eddiephanton