Posted December 2, 2013 BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF880049B90A6 BCP3: FFFFF88007D8C228 BCP4: FFFFF88007D8BA80 Also referenced kneps.sys Share this post Link to post Share on other sites
Posted December 3, 2013 BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF880143C6140 BCP3: FFFFF880059F4698 BCP4: FFFFF880059F3EF0 dxgmms1.sys Share this post Link to post Share on other sites
Posted December 4, 2013 You claim to have updated drivers, but a quick google search of gxgmms1.sys turns up suggestions to update your video card drivers. Not sure what video card you have but get the newst drivers from nvidia, amd or intel. Share this post Link to post Share on other sites
Posted December 4, 2013 (edited) I said the shop had updated drivers for me, and that I'd tried installing manufacturer's-own drivers and had to use a restore point because installing that driver created new problems without fixing anything. My original technical specs are in OP spoiler, the replacement graphics card details are later in the OP. If anyone can help me figure out what driver package I need to download and install (I may have picked the wrong option - there were so MANY) and how to uninstall any old version that might interfere, I would be grateful. According to this webpage, http://www.makeuseof.com/answers/fix-dxgmms1sys-bsod-problems-windows-7/what I can understand of it anyway, it may be that using the most up-to-date driver is actually causing the problem. Please understand I only use computers, I don't understand them. I'm not scared of trying to fix problems myself given a set of instructions on how to do so, but I barely know the difference between the BIOS and the registry as concepts and never touch any system tool beyond defrag and system restore unless instructed to. Edited December 4, 2013 by Drayka Share this post Link to post Share on other sites
Posted December 4, 2013 Here is a guide to removing old video drivers, you may not have the AMD drivers installed as windows comes with drivers. If this is the case just install the new ones. http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx#Win7 Link to the new drivers, I would use Catalyst Software Suite 13.9 the newest non beta drivers. http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064 Share this post Link to post Share on other sites