Posted June 16, 2012 Hello i bought througm your shop 2 month premium time for 10 euros, you recieved from my paypal lorincl@email.cz 10 euros and i can see my stats are uncapped again but for example i cannot ride horse even when i have 21 bc. Thank you very much for solution Wixq Share this post Link to post Share on other sites
Posted June 16, 2012 Do you have any wounds, especially a head wound? They can affect your stats temporarily. Otherwise it's a server bug or the server being slow; check that it went through for sure with the Paypal control panel and wait a bit just in case the server is being laggy. Share this post Link to post Share on other sites
Posted June 17, 2012 type the /time command, this should confirm if your premium or not. Share this post Link to post Share on other sites
Posted June 17, 2012 Hover over your BC, sometimes if you're on the verge of getting 21 BC the skill display rounds up numbers Share this post Link to post Share on other sites
Posted June 17, 2012 When I press f6 or type /time it says: You have not paid from premium time, now i checked my paypal and payment should be ok (transaction id #9DJ75839R3839025N)Regards Share this post Link to post Share on other sites
Posted June 17, 2012 There is a support channel in-game you can type /support and they will send you to a GM might get a faster response then here, Share this post Link to post Share on other sites
Posted June 17, 2012 http://forum.wurmonline.com/index.php?/topic/1029-failed-payments/If your payment has not been handled after the first day after a weekend please email payment@wurmonline.com with your concern and we will look into the matter and get back to you asap. Share this post Link to post Share on other sites