Game starts up, but then dissapears, leaving hs_err_pid on my desktop.

[Dannyiron 6]

hey guys,

I try to start up Wurm, but after I do, just after the point where it says "Welcome back, [insert player name]! Wurm has been waiting for you." where it goes to load the window you can interact with, Wurm simply crashes, leaving a document called "hs_err_pid" followed by a random number of my desktop.

What should I do?

This is what was contained within this "hs_err_pid184" notepad, which appeared on my desktop shortly after Wurm crashed.

#

# A fatal error has been detected by the Java Runtime Environment:

#

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x69932311, pid=184, tid=4984

#

# JRE version: 6.0_18-b07

# Java VM: Java HotSpot Client VM (16.0-b13 mixed mode windows-x86 )

# Problematic frame:

# C  [atioglxx.dll+0x902311]

#

# If you would like to submit a bug report, please visit:

#  http://java.sun.com/webapps/bugreport/crash.jsp

# The crash happened outside the Java Virtual Machine in native code.

# See problematic frame for where to report the bug.

#

---------------  T H R E A D  ---------------

Current thread (0x3cb6d800):  JavaThread "Wurm 2.6.9c main thread" [_thread_in_native, id=4984, stack(0x3e770000,0x3e7c0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x59941000

Registers:

EAX=0x51660020, EBX=0x59880020, ECX=0x000007e1, EDX=0x00000000

ESP=0x3e7bf3d8, EBP=0x3e7bf3e0, ESI=0x59940fa0, EDI=0x51720fa0

EIP=0x69932311, EFLAGS=0x00010206

Top of Stack: (sp=0x3e7bf3d8)

0x3e7bf3d8:  00100000 00000000 3e7bf410 6993239a

0x3e7bf3e8:  51660020 59880020 00100000 3e7bf414

0x3e7bf3f8:  00000000 3e850000 59880020 00100000

0x3e7bf408:  41c57070 59880020 00000000 695bef41

0x3e7bf418:  51660020 59880020 00100000 00000045

0x3e7bf428:  00000200 00000000 6957449b 00000200

0x3e7bf438:  00000001 00000000 00000045 00000000

0x3e7bf448:  59880020 00000000 00000000 00000000

Instructions: (pc=0x69932311)

0x69932301:  20 66 0f 7f 5f 30 66 0f 6f 66 40 66 0f 6f 6e 50

0x69932311:  66 0f 6f 76 60 66 0f 6f 7e 70 66 0f 7f 67 40 66

Stack: [0x3e770000,0x3e7c0000],  sp=0x3e7bf3d8,  free space=13c3e7beebck

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C  [atioglxx.dll+0x902311]

C  [atioglxx.dll+0x90239a]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j  com.sun.opengl.impl.GLImpl.glCopyTexSubImage2D(IIIIIIII)V+0

j  class.eV.b(IIII)V+3106

j  class.eV.a(II)V+181

J  class.gF.a(Lclass/bl;I)V

j  class.dp.c(II)V+296

j  com.wurmonline.client.f.c(Ljavax/media/opengl/GL;)V+988

j  com.wurmonline.client.f.run()V+590

j  java.lang.Thread.run()V+11

v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )

  0x3cb6c000 JavaThread "Wurm StartupImageLoader Thread" daemon [_thread_in_native, id=5468, stack(0x45c60000,0x45cb0000)]

  0x3cb6d400 JavaThread "Wurm-Fast-Clock-Workaround-Thread" daemon [_thread_blocked, id=5604, stack(0x42b30000,0x42b80000)]

=>0x3cb6d800 JavaThread "Wurm 2.6.9c main thread" [_thread_in_native, id=4984, stack(0x3e770000,0x3e7c0000)]

  0x3cb6c800 JavaThread "XSI Model Loader 1" daemon [_thread_blocked, id=6072, stack(0x3e720000,0x3e770000)]

  0x3cb6cc00 JavaThread "XSI Model Loader 0" daemon [_thread_blocked, id=1224, stack(0x3e100000,0x3e150000)]

  0x3cb6b400 JavaThread "TimerQueue" daemon [_thread_blocked, id=3012, stack(0x3e680000,0x3e6d0000)]

  0x3ca02c00 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3372, stack(0x3db40000,0x3db90000)]

  0x3ca00400 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=3972, stack(0x3da70000,0x3dac0000)]

  0x3c9df800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=2432, stack(0x3d650000,0x3d6a0000)]

  0x0049a000 JavaThread "DestroyJavaVM" [_thread_blocked, id=3392, stack(0x00200000,0x00250000)]

  0x3c9dac00 JavaThread "Javaws Secure Thread" daemon [_thread_blocked, id=6064, stack(0x3d430000,0x3d480000)]

  0x3c9d7800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1468, stack(0x3cf00000,0x3cf50000)]

  0x3c9d4800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5232, stack(0x3ccf0000,0x3cd40000)]

  0x01e71c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5548, stack(0x3c8a0000,0x3c8f0000)]

  0x01e6d400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5496, stack(0x3c810000,0x3c860000)]

  0x01e6a000 JavaThread "Attach Listener" daemon [_thread_blocked, id=5880, stack(0x3c780000,0x3c7d0000)]

  0x01e67400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5892, stack(0x3c6f0000,0x3c740000)]

  0x01e36c00 JavaThread "Finalizer" daemon [_thread_blocked, id=5840, stack(0x3c660000,0x3c6b0000)]

  0x01e35000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3468, stack(0x3c5d0000,0x3c620000)]

Other Threads:

  0x01e32400 VMThread [stack: 0x01ea0000,0x01ef0000] [id=5912]

  0x01e84400 WatcherThread [stack: 0x3c930000,0x3c980000] [id=4588]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation  total 39424K, used 1392K [0x04500000, 0x06fc0000, 0x14fa0000)

  eden space 35072K,  3% used [0x04500000, 0x0465c150, 0x06740000)

  from space 4352K,  0% used [0x06b80000, 0x06b80000, 0x06fc0000)

  to  space 4352K,  0% used [0x06740000, 0x06740000, 0x06b80000)

tenured generation  total 87424K, used 48731K [0x14fa0000, 0x1a500000, 0x36500000)

  the space 87424K,  55% used [0x14fa0000, 0x17f36c68, 0x17f36e00, 0x1a500000)

compacting perm gen  total 20224K, used 20046K [0x36500000, 0x378c0000, 0x3a500000)

  the space 20224K,  99% used [0x36500000, 0x37893800, 0x37893800, 0x378c0000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x00424000 C:\Program Files (x86)\Java\jre6\bin\javaw.exe

0x778f0000 - 0x77a70000 C:\Windows\SysWOW64\ntdll.dll

0x75550000 - 0x75650000 C:\Windows\syswow64\kernel32.dll

0x76010000 - 0x76056000 C:\Windows\syswow64\KERNELBASE.dll

0x76710000 - 0x767b0000 C:\Windows\syswow64\ADVAPI32.dll

0x75cd0000 - 0x75d7c000 C:\Windows\syswow64\msvcrt.dll

0x76070000 - 0x76089000 C:\Windows\SysWOW64\sechost.dll

0x76380000 - 0x76470000 C:\Windows\syswow64\RPCRT4.dll

0x75460000 - 0x754c0000 C:\Windows\syswow64\SspiCli.dll

0x75450000 - 0x7545c000 C:\Windows\syswow64\CRYPTBASE.dll

0x75880000 - 0x75980000 C:\Windows\syswow64\USER32.dll

0x75a20000 - 0x75ab0000 C:\Windows\syswow64\GDI32.dll

0x778c0000 - 0x778ca000 C:\Windows\syswow64\LPK.dll

0x75680000 - 0x7571d000 C:\Windows\syswow64\USP10.dll

0x75b70000 - 0x75bd0000 C:\Windows\system32\IMM32.DLL

0x77420000 - 0x774ec000 C:\Windows\syswow64\MSCTF.dll

0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll

0x6d800000 - 0x6da97000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll

0x73500000 - 0x73532000 C:\Windows\system32\WINMM.dll

0x73b00000 - 0x73b4b000 C:\Windows\system32\apphelp.dll

0x6d7b0000 - 0x6d7bc000 C:\Program Files (x86)\Java\jre6\bin\verify.dll

0x6d330000 - 0x6d34f000 C:\Program Files (x86)\Java\jre6\bin\java.dll

0x6d290000 - 0x6d298000 C:\Program Files (x86)\Java\jre6\bin\hpi.dll

0x76090000 - 0x76095000 C:\Windows\syswow64\PSAPI.DLL

0x6d7f0000 - 0x6d7ff000 C:\Program Files (x86)\Java\jre6\bin\zip.dll

0x6d000000 - 0x6d14a000 C:\Program Files (x86)\Java\jre6\bin\awt.dll

0x73460000 - 0x734b1000 C:\Windows\system32\WINSPOOL.DRV

0x75720000 - 0x7587c000 C:\Windows\syswow64\ole32.dll

0x72980000 - 0x72b1e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll

0x762c0000 - 0x76317000 C:\Windows\syswow64\SHLWAPI.dll

0x734c0000 - 0x734d3000 C:\Windows\system32\DWMAPI.DLL

0x736c0000 - 0x73740000 C:\Windows\system32\uxtheme.dll

0x3cf50000 - 0x3d1b5000 C:\Program Files (x86)\Xfire\xfire_toucan_41445.dll

0x738f0000 - 0x738f7000 C:\Windows\system32\WSOCK32.dll

0x754c0000 - 0x754f5000 C:\Windows\syswow64\WS2_32.dll

0x75980000 - 0x75986000 C:\Windows\syswow64\NSI.dll

0x76680000 - 0x7670f000 C:\Windows\syswow64\OLEAUT32.dll

0x736a0000 - 0x736a5000 C:\Windows\system32\MSIMG32.dll

0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll

0x75d80000 - 0x75e9c000 C:\Windows\syswow64\CRYPT32.dll

0x76060000 - 0x7606c000 C:\Windows\syswow64\MSASN1.dll

0x767d0000 - 0x77419000 C:\Windows\syswow64\SHELL32.dll

0x75bd0000 - 0x75cc4000 C:\Windows\syswow64\WININET.dll

0x76670000 - 0x76673000 C:\Windows\syswow64\Normaliz.dll

0x75ed0000 - 0x76005000 C:\Windows\syswow64\urlmon.dll

0x76470000 - 0x76669000 C:\Windows\syswow64\iertutil.dll

0x736b0000 - 0x736bb000 C:\Windows\system32\profapi.dll

0x6d610000 - 0x6d623000 C:\Program Files (x86)\Java\jre6\bin\net.dll

0x00560000 - 0x00574000 C:\Windows\system32\BGLsp.dll

0x75210000 - 0x752ab000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll

0x73870000 - 0x738ac000 C:\Windows\system32\mswsock.dll

0x73790000 - 0x73796000 C:\Windows\System32\wship6.dll

0x6d630000 - 0x6d639000 C:\Program Files (x86)\Java\jre6\bin\nio.dll

0x6d6b0000 - 0x6d6f3000 C:\Program Files (x86)\Java\jre6\bin\regutils.dll

0x75200000 - 0x75209000 C:\Windows\system32\VERSION.dll

0x74e40000 - 0x74e84000 C:\Windows\system32\dnsapi.DLL

0x738c0000 - 0x738dc000 C:\Windows\system32\iphlpapi.DLL

0x738b0000 - 0x738b7000 C:\Windows\system32\WINNSI.DLL

0x732f0000 - 0x73342000 C:\Windows\system32\RASAPI32.dll

0x732d0000 - 0x732e5000 C:\Windows\system32\rasman.dll

0x73750000 - 0x7375d000 C:\Windows\system32\rtutils.dll

0x73af0000 - 0x73af6000 C:\Windows\system32\sensapi.dll

0x70c50000 - 0x70c62000 C:\Windows\system32\DHCPCSVC.DLL

0x73860000 - 0x73865000 C:\Windows\System32\wshtcpip.dll

0x70c40000 - 0x70c4d000 C:\Windows\system32\dhcpcsvc6.DLL

0x74e10000 - 0x74e16000 C:\Windows\system32\rasadhlp.dll

0x74dd0000 - 0x74e08000 C:\Windows\System32\fwpuclnt.dll

0x74910000 - 0x74931000 C:\Windows\system32\ntmarta.dll

0x75500000 - 0x75545000 C:\Windows\syswow64\WLDAP32.dll

0x74e90000 - 0x74ea0000 C:\Windows\system32\NLAapi.dll

0x75ae0000 - 0x75b63000 C:\Windows\syswow64\CLBCatQ.DLL

0x70ce0000 - 0x70d3a000 C:\Windows\System32\netprofm.dll

0x73950000 - 0x73966000 C:\Windows\system32\CRYPTSP.dll

0x73900000 - 0x7393b000 C:\Windows\system32\rsaenh.dll

0x738e0000 - 0x738ee000 C:\Windows\system32\RpcRtRemote.dll

0x735b0000 - 0x735b8000 C:\Windows\System32\npmproxy.dll

0x74e30000 - 0x74e38000 C:\Windows\System32\winrnr.dll

0x74e20000 - 0x74e30000 C:\Windows\system32\napinsp.dll

0x74db0000 - 0x74dc2000 C:\Windows\system32\pnrpnsp.dll

0x74ca0000 - 0x74cad000 C:\Windows\system32\wshbth.dll

0x6d230000 - 0x6d284000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll

0x75150000 - 0x75167000 C:\Windows\system32\USERENV.dll

0x6d450000 - 0x6d474000 C:\Program Files (x86)\Java\jre6\bin\jpeg.dll

0x3e5e0000 - 0x3e637000 C:\Users\Dan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\f83d062-1bf4ced9-2.1.0--n\lwjgl.dll

0x6c060000 - 0x6c128000 C:\Windows\system32\OPENGL32.dll

0x6c030000 - 0x6c052000 C:\Windows\system32\GLU32.dll

0x74ee0000 - 0x74fc7000 C:\Windows\system32\DDRAW.dll

0x74ec0000 - 0x74ec6000 C:\Windows\system32\DCIMAN32.dll

0x76120000 - 0x762bd000 C:\Windows\syswow64\SETUPAPI.dll

0x75650000 - 0x75677000 C:\Windows\syswow64\CFGMGR32.dll

0x767b0000 - 0x767c2000 C:\Windows\syswow64\DEVOBJ.dll

0x6d170000 - 0x6d19f000 C:\Program Files (x86)\Java\jre6\bin\cmm.dll

0x69030000 - 0x69c69000 C:\Windows\system32\atioglxx.dll

0x3e7c0000 - 0x3e7f2000 C:\Windows\system32\atiadlxy.dll

0x75ea0000 - 0x75ecd000 C:\Windows\syswow64\WINTRUST.dll

0x3e800000 - 0x3e84d000 C:\Users\Dan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\30\3ab3ff1e-71872f78-1.1.1--n\jogl.dll

0x6bf00000 - 0x6c029000 C:\Users\Dan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\34\f83d062-1bf4ced9-2.1.0--n\OpenAL32.dll

0x72340000 - 0x723b2000 C:\Windows\system32\dsound.dll

0x750d0000 - 0x750f5000 C:\Windows\system32\POWRPROF.dll

0x73e30000 - 0x73e69000 C:\Windows\System32\MMDevApi.dll

0x74940000 - 0x74a35000 C:\Windows\System32\PROPSYS.dll

0x73a60000 - 0x73a90000 C:\Windows\system32\wdmaud.drv

0x73e20000 - 0x73e24000 C:\Windows\system32\ksuser.dll

0x6f840000 - 0x6f847000 C:\Windows\system32\AVRT.dll

0x73980000 - 0x739b6000 C:\Windows\system32\AUDIOSES.DLL

0x73e10000 - 0x73e18000 C:\Windows\system32\msacm32.drv

0x73550000 - 0x73564000 C:\Windows\system32\MSACM32.dll

0x73970000 - 0x73977000 C:\Windows\system32\midimap.dll

VM Arguments:

jvm_args: -Xmx800m -Xms128m -Dsun.java2d.noddraw=true -Xbootclasspath/a:C:\Program Files (x86)\Java\jre6\lib\javaws.jar;C:\Program Files (x86)\Java\jre6\lib\deploy.jar;C:\Program Files (x86)\Java\jre6\lib\plugin.jar -Djnlpx.vmargs=-Xmx800m -Xms128m -Dsun.java2d.noddraw=true -Djnlpx.jvm=C:\Program Files (x86)\Java\jre6\bin\javaw.exe -Djnlpx.splashport=56443 -Djnlpx.home=C:\Program Files (x86)\Java\jre6\bin -Djnlpx.remove=false -Djnlpx.offline=false -Djnlpx.relaunch=true -Djnlpx.heapsize=134217728,838860800 -Djava.security.policy=file:C:\Program Files (x86)\Java\jre6\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Dsun.awt.warmup=true

java_command: com.sun.javaws.Main C:\Users\Dan\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\41\5fef8269-682f66e7

Launcher Type: SUN_STANDARD

Environment Variables:

PATH=C:\Program Files (x86)\Java\jre6\bin;C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;"C:\Program Files (x86)\Java\jre6\bin"

USERNAME=Dan

OS=Windows_NT

PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 4 Stepping 3, AuthenticAMD

[Manny 380]

Disable Catalyst AI

[Dannyiron 6]

My apologies, but I don't see where to disable it?

[Wollschaf 17]

In the Catalyst Control Center.

[Dannyiron 6]

Not sure that helped Woll? I think I'm looking in the wrong place?

edit:

Where exactly am I supposed to be looking? Thanks again in advance.

[Wollschaf 17]

Sorry, it has been a while since I've used Windows, but I found a helpful page.

Have a look at the top section of http://www.tweakguides.com/ATICAT_6.html how to open it (and get in advanced mode)

and http://www.tweakguides.com/ATICAT_7.html to see where Catalyst A.I. is located.

[Dannyiron 6]

Ahh

Sorry, I was in the Catalyst Control Centre, but didn't see the "AI" tab at the top of the "3D" section. My fault

Thanks very much both of you, I've disabled Catalyst AI and tried starting up Wurm again, to which it is working.

Sorry for the hassle over where Catalyst AI was, I have had the control centre but not looked at it more than once briefly.

Again, many thanks