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Of Bugs and Exploits

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Hello all,


Today’s post topic is regarding bugs and exploits.

What is a bug?

A bug is a small bit of code scurrying around in the system doing something we did not intend.  A lot like a roach or cricket crawling around in the shadows in your kitchen. You don’t really know what it gets up to until your party guests are lying on the floor in need of a doctor.  It’s no secret that bugs exist within Wurm Online, but our focus going into 2023 will be to address them as we can.


An exploit however, is when a bug can provide a material gain or an advantage in skill or ability beyond what is intended. It’s not always easy to determine a bug or an exploit, but when your gains vastly outweigh the effort, you can be sure that you’ve found something unintended. If you choose to use a bug for whatever gain it may provide, then you are elevating the bug to an exploit and you are cheating. 


Normal bugs should be reported on the forum so that we are aware of them, but exploits or more sensitive bugs can be reported by placing a support ticket in-game. You can access this by typing /support or pressing Escape, then finding Support under the Tools menu. If you are unable to put the report into a support ticket in-game, then you may send the information to us by email via, or by contacting Pomona via forum PM, or her work email  These are the official methods for reporting bugs and exploits that will be considered for potential rewards.  These exploits will be reviewed for severity, and a reward may be offered to the player who first mentioned it. Please keep in mind that making the details of exploits public will exclude you from the rewards mentioned above. You will also be subject to moderation as per the rules as we do not want the exploits to proliferate while we correct them.


We are strict about abusing exploits and will take action against the accounts in question, up to and including permanently banning the account. As part of running the game, we log quite a bit of data and can often use statistics to prove who may have been exploiting a bug. This means that we will take action appropriate for the offence.


Wurm Online needs honest people to let us know when things seem wrong. Abusing exploits can have an impact on many areas of the game. It’s up to all of us to keep things fair and help fix the problems in the game.  Do not assume that we are all knowing and automatically see everything and will magically come fix it.  We rely on you to alert us to most bugs that we have not caught in testing and to alert us to anyone exploiting any bugs.


Finally, when we penalise someone for exploiting a bug, we will always reserve the right to review the severity of that exploit and the severity of the punishment.  Don’t complain after the fact, when someone you have an issue with is actively playing again because you knew something about them and did not bother to report them to us.  If you see something, say something.  All reports are confidential and we always investigate.


We are here to help, so make use of us and report bugs and possible exploits to us so we can continue to improve Wurm Online.

Thanks for reading, and happy Wurming!

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