I cannot open a rare small dirty casket, birchwood

[Dwain 38]

I dug up a rare small dirty casket, birchwood and I cannot open it.

There is an Open option on right click but it does nothing (no event logged when clicked).

 

Examine gives:

[20:33:53] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.

[20:33:53] A dirty looking casket. This is a very rare and interesting version of the item. It is made from birchwood.

 

Can I mail it to someone to take a look at it?

 

 

It started with a Novice Treasure Clue (from the Journal - Hunting for Clues) which worked fine and gave a map:

 

[19:04:31] You have just received the title 'Scavenger'!
[19:04:31] Congratulations, you fully completed Hunting for Clues and earned the reward: Scavenger Title, 1h Sleep Bonus, 1 Novice Treasure Clue
[19:04:43] You carefully work to open it up without damaging what's inside...
[19:04:45] You find a piece of parchment.
[19:04:56] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.
[19:04:56] A map leading to long lost treasure. This is a very rare and interesting version of the item.
[19:05:00] You find some notes scribbled on the back of the old treasure map with a rough estimate of the location.

 

 

The map led me to the un-openable casket (included some tests to open it after trying different stuff):

 

[19:47:12] You will now attempt to climb steep areas.
[19:47:15] You start digging for treasure!
[19:47:28] You find a small old casket.
[19:47:38] You will no longer climb.
[19:47:56] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.
[19:47:56] A dirty looking casket. This is a very rare and interesting version of the item. It is made from birchwood.
[19:48:10] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.
[19:48:10] A dirty looking casket. This is a very rare and interesting version of the item. It is made from birchwood.
[19:48:15] You mount on the old fat Windmaestro as the driver.
[19:48:15] You stop leading the old fat Windmaestro.
[19:48:35] You leave the old fat Windmaestro.
[19:48:39] You start leading the old fat Windmaestro.
[19:48:47] You drop a small dirty casket.
[19:48:48] You get a small dirty casket.
[19:49:04] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.
[19:49:04] A dirty looking casket. This is a very rare and interesting version of the item. It is made from birchwood.
[19:50:01] This is a novice clue. You have completed 0 steps of this treasure hunt. This clue may have between 2 and 3 steps.
[19:50:01] A dirty looking casket. This is a very rare and interesting version of the item. It is made from birchwood.
[19:51:58] You will now attempt to climb steep areas.
[19:52:27] You will no longer climb.

 

 

[richtje 17]

i have the same problem with the rare small dirty casket, can not open it

[Burdok 163]

I also have the same issue, also from the chest reward for the Hunting for clues journal chapter, cant even open it to get started

 

[starnova 177]

Just got my 2nd casket have same problem on CAD, didn't have problem yesterday

[fencejumper 491]

If you are unable to open the casket, please make a support ticket and put the ticket numbers here.

[richtje 17]

support ticket nr 432840

[richtje 17]

my rare small dirty casket is open now helped by GM

[Dwain 38]

I have just made a support ticket ingame, #432841.

[ChampagneDragon 974]

ticket 57567

[Darklords 2,238]

There does seem to be an issue with a few caskets not being able to be opened we are currently investigating it and will have it fixed as soon as possible.