Posted December 24, 2021 Hi there, I tried yesterday to register a new character. For the sake of security, I used a password generator with 59 characters. It had been accepted by the registration form and was created. However once I tried to login in game or via the shop, I was unable to login as it said that the password length needs to be between 5-40 characters. Thus it leave me with an useable account. The registration from thus shall have the same limitation as the other systems to avoid this situation. Additionally I was not able yesterday to reset the password as it always said that the email is invalid. Not sure what it was, but was able to recover the password today. Share this post Link to post Share on other sites
Posted December 24, 2021 (edited) 14 minutes ago, CalebXephrime said: Hi there, I tried yesterday to register a new character. For the sake of security, I used a password generator with 59 characters. It had been accepted by the registration form and was created. However once I tried to login in game or via the shop, I was unable to login as it said that the password length needs to be between 5-40 characters. Thus it leave me with an useable account. The registration from thus shall have the same limitation as the other systems to avoid this situation. Additionally I was not able yesterday to reset the password as it always said that the email is invalid. Not sure what it was, but was able to recover the password today. Just a random information: A 59 character long password is as secure as a ~20 character long password. So such a huge password length like 59 has nothing to do with being more secure. Edited December 24, 2021 by Sklo:D Share this post Link to post Share on other sites
Posted December 24, 2021 This issue is not a critic that passwords of that length are not accepted. I am fully aware about security mechanics. But if the length is accepted during the registration, it shall be accepted after as well. If you are using a generator you easily can end up in this situation with an account you cannot use anymore. Share this post Link to post Share on other sites