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MobFood

is everyone's connection ok?

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As the title mentioned, I'm wondering if there's other players whose connection to the server has been problematic of late?

 

I have been consistently having problems with my game, ranging from

1) problem logging in (i will get logged in, and nothing will be loaded, just me standing on an ocean, not able to move/chat/or interact with anything at all) , or

2) extreme lags (it can take me from 1 min to 5 mins trying to embark/disembark from a wagon, for example)

these problem are present even when im logging in a an area with no other players within my local range.

 

This problem have been going on for more than 2 weeks now, and it appears to happen at a very specific time window on a daily basis. It always starts around 1pm UTC, all the way up to 5-6pm UTC (its 9pm to 1am in my local time, gmt +8, for reference, i'm one of the rare souls playing from South East Asia). 

I am fairly certain the problem is not on my pc or network connection. Out of the stated timing, i could play Wurm, while streaming netlfix/twitch/youtube with little to no issues.(my internet connection is a fiber connection clocking at 100+mbps download, 50+mbps upload, 1ms ping, for reference)

During the mentioned period however, i will have problems even without any other programs/apps running at the same time..

 

I understand the timing mentioned is probably the time of heaviest server load on the US and Europe side, but that doesn't explain the sudden occurrence of the problem around Feb - now, given the fact that we have nowhere as much active logins as what we had half a year ago..

 

Is there a recently discovered known issue from the devs side?

Are there other players besides me having the same problem?

Are there any suggestion to fix this?

 

Thanks in advance for all the reply,

Mobboss

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sounds like high ping, packet loss or something similar.

check if its just wurm having issues or any other international stuff is also affected

might not be wurm, might not be you but could be anywhere in between

 

you could use something like this to check latency : https://www.cloudping.info

and packet loss:  https://packetlosstest.com

you could use a tracert to check where the issue might be and contact your ISP, see if they can solve it now that you have all this data

right click start, execute :  CMD/powershell  and type:  tracert google.com  just as an example or wurm server address :  tracert jenn001.game.wurmonline.com

Spoiler

rZxHRGF.png

more servers: https://www.wurmpedia.com/index.php/Server_types#Server_Information_Links

 

Edited by AlmostSolitude2
  • Like 1

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5 hours ago, AlmostSolitude2 said:

sounds like high ping, packet loss or something similar.

check if its just wurm having issues or any other international stuff is also affected

might not be wurm, might not be you but could be anywhere in between

 

you could use something like this to check latency : https://www.cloudping.info

and packet loss:  https://packetlosstest.com

you could use a tracert to check where the issue might be and contact your ISP, see if they can solve it now that you have all this data

right click start, execute :  CMD/powershell  and type:  tracert google.com  just as an example or wurm server address :  tracert jenn001.game.wurmonline.com

  Hide contents

rZxHRGF.png

more servers: https://www.wurmpedia.com/index.php/Server_types#Server_Information_Links

 

 

 

Thanks, will give everything a try when the issues arises at the expected timing.

For now, everything seems fine (acceptable ping, 0% packet loss)

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I am having problems witrh wurm not closing completely/ properly anyone else have this problem?

 

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