Sign in to follow this  
Keenan

2020-10-29 Golden Valley (Login) Outage

Recommended Posts

Hi all,

 

The login server Golden Valley suffered two outages today. The first began around 5:12am CET and lasted approximately 5 minutes. The second outage began at 5:25am CET and we believe was a direct result of the first outage. The second outage was resolved at 5:38 am CET with all servers having login connectivity shortly thereafter.

 

What we suspect happened was a network outage with our old provider, where Golden Valley runs still, caused a backlog that then caused Golden Valley to outright crash. The network outage also caused an outage in the tunnels we use to talk between the providers, which lead to some servers having login connectivity while others did not until those tunnels were restored. The solution is to move Golden Valley as soon as possible.

 

If you were affected by the outage in-game, such as missed shop purchases or missing boats on crossing, then please submit a /support ticket and a team member will assist you.

 

Thank you and happy Wurming!

  • Like 5

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this