Unable to login with old account

[Nelsy 66]

Hi there! 

In 2013, I created two Nelsy and Asuka accounts with one email address. Seven years have passed, and now I can’t log into my account, Asuka, as if it had never been, but I still have the files in the folder "players". What should I do? I can prove that it is mine, but I can’t restore it for some reason, maybe something will get an error, because both accounts were associated with the same email. What can I do in this case?

[Griffith 362]

was it ever premium? if not they get erased after some time of inactivity. if yes, contact a gm.

[Nelsy 66]

34 minutes ago, Griffith said:

was it ever premium? if not they get erased after some time of inactivity. if yes, contact a gm.

I believe yes, because in skill log file i can see something like that "[02:29:42] Faith increased by 0,241 to 29,563"

Edited June 5, 2020 by Nelsy

[Nelsy 66]

how can i contact GM? thats the problem, i didn't found any feedback form

[Griffith 362]

Cannot raise characteristics or skills above 20, with the exception of faith, which caps at 30, and alignment (up to 100).

 

https://www.wurmpedia.com/index.php/Account_Types

 

login on Nelsy and open a ticket. but i highly suspect that it wasnt premium unless you had more than 20 skill in any skill, except alignment and faith. or more than 30 in faith.

[Nelsy 66]

Got it, thank you!

[zethreal 582]

Also, there were a few occasions where they gave out 3-day premium codes. They would have allowed you to get any skill over 20, but did not count as premium when it comes to account deletions.