Schwim

Unable to reset password

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Posted (edited)

Hi there everyone!

 

I wanted to give the game another try after a long hiatus.  I am having a problem logging in and resetting my password.  When I go to forgotten password, I see this:

 

2GAWmdC.png?1

 

Then when I submit trying my normal challenge words(since no challenge question is being shown), I see this:

 

Quote

Password Reset Request failed:
Key: Error
Entry: Wrong answer.

 

Could someone tell me what I can do to get back into the account?

Thanks for your time!

Edited by Schwim

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was the toon ones prem? if not im sure its deleted, atleast if its more then 90 days since you log into it.

 

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Posted (edited)
On 4/1/2020 at 1:07 PM, Schwim said:

I wanted to give the game another try after a long hiatus.  I am having a problem logging in and resetting my password.  When I go to forgotten password, I see this:

 

You posted this in the Wurm Unlimited forum.  Might get a response if you post it in Wurm Online forum.

Edited by Batta

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