cannot find my old account that was premium?

[Daddar 1]

Hello all, I haven't played in quite some time but I am having some major issues! I can't login to my main account "Daddar" nor can I reset the password. I answer my security question but it only resets my password for my other accounts. If this isnt the email I used to for my main account, how do i find out what to do next? I REALLY want to play on my main account again! Thanks

[Evening 2,304]

Hello.

 

You should either log in with one of your alts and submit a /support ticket (easiest method, the GM who answers your ticket can communicate directly with you, and this speeds up the process quite a bit), or send an e-mail to support@wurmonline.com, which should contain at least your request, name of character, e-mail you remember it was associated with the character and the problem you have when trying to reset your password via the shop.

 

Good luck getting your character back!