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KillMe

Can't play it, need help!

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Hi there! I've played Wurm Online a few years back and now nostalgia hit me and i decided to BUY Wurm Unlimited. I always heard it was better and such. But the problem is that i can't run the game! Login screen seems ok, but when i log into a server, the game freezes and crashes on character creation!

Is there any way you can help me, please?

 

 

My specs:

 

Windows 10

NVIDIA GeForce GTX 1050

Intel QuadCore i3-6100 3.70GHz

 

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Did you check for updates in your library thing on Stea?

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  • Make sure that for now, you do not run =ANY= mods at first. Better to add those later once you are sure the base game runs fine.
  • A few times, there have been issues connecting to steam WU servers if you are on any kind of dorm/work/military network that block certain connections. Let us know if that applies to you.
  • Wurm apparently hates running fullscreen at a few specific resolutions. In the launcher (before logging in) go to Settings (gear icon) > Graphics and set it to Windows Resizeable 800x600. If that gets you logged in, come post back here and we will work from there.  I think this maybe got fixed on WO but not WU ....?
  • Make sure to try out multiple servers including some of the larger more stable servers, at least as a test. Offhand I would suggest testing on Otherlands or Sklotopolis, only because I am most familiar with those and am confident they are stable. It's possible a smaller server might have some particular issue,  serverside mod, ping issue whatever that we can sort out IF we establish you play ok on "mainstream multiplayer servers".
  • Never trust Windows Update to keep your graphical drivers updated. In some cases they instead focus on a "DirectX" friendly in-house Microsoft driver that do NOT always play well with OpenGL games like Wurm. Go here to the official NVidia site and get the Geforce driver from there and NOT from Windows Update. 
  • Sometimes highend or older "Workstation cards" designed for CAD and non gaming rendering, can have drivers that are more finicky -- but your GTX1050 is pretty mainstream gaming so that's not really an issue in your case.
  • There used to occasionally be some issue with players not having some "redistributables" such as Microsoft Net and Visiual Studio C++ libraries. This is more likely to be an issue on a newer computer, as older computers that are used for games over long years gradually pick these up over time.  See this thread and others like it. Win10 had issues with some, example: "thanks for the tip ,downloading the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update. works for me"
  • The majority of people here are WO players, so there might actually be better advice sometimes for the steam version, on the Steam - WU subforums. Personally I would try posting in BOTH locations, to double your odds of a solution. 
  • There might have been a problem at one time with using certain "illegal" characters in a player name, I kind of forget the details now. Try a test character named something like KillMe (no unusual spaces or characters) just to see. Try also NOT using the same name you might have used before, something like TestMeBaby or something likely to never been picked before by anyone.
  • Usually you can ignore (at least at first) any suggestions focusing on JAVA as WU has its own bundled java version and should not need any fiddling on your end. I would look at suggestions on changing anything related to Java ONLY after all else failed.
  • Sometimes there have been particular Win10 updates and things that caused problems, especially if your system has some slight variation such as dual cards or dual monitors or 4K resolution. I am not too familiar with Win10 and won;t be the best help if that is the issue.
  • In steam library also rightclick the Wurm Unlimited Shortcut > Properties > Local Files > Verify Integrity of Game Files. There is a chance it simply got one corrupted file throwing everything off, and this should find and fix it.

 

 

 

WU has not had all of the bugfixing updates and improvements of WO, so there may have been some known issue "fixed" on WO but never fixed on WU.   If worst comes to worst, refund the game before your "two hours" of playtime passes just from attempted/failed logins  and maybe try again after more solutions surface or new updates are added. Meantime we can keep trying for better solutions here.  

 

Also this possibly should be in WU tech help not the WO tech section. Sometimes tech savvy WU players and admins don't check the WO help areas as regularly.  If you want, you can "REPORT" your own thread and ask a moderator to move the thread to WU Help -- I have used this option a lot and it seems to usually work.     This would be the correct subforum for this discussion:   Home >Wurm Unlimited>Technical Issues>Client Issues  https://forum.wurmonline.com/index.php?/forum/270-client-issues/

 

 

Edited by Brash_Endeavors
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17 hours ago, Cecci said:

Did you check for updates in your library thing on Stea?

 

Yes, it's up to date!

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@Brash_Endeavors First of all, thank you so much for your complete helpfull comment!

 

Quote

Make sure that for now, you do not run =ANY= mods at first. Better to add those later once you are sure the base game runs fine.

 

Was running some raw, vanilla servers yesterday, but the problem still persisted.

 

Quote

A few times, there have been issues connecting to steam WU servers if you are on any kind of dorm/work/military network that block certain connections. Let us know if that applies to you.

 

It's not my kind of situation.

 

Quote

Wurm apparently hates running fullscreen at a few specific resolutions. In the launcher (before logging in) go to Settings (gear icon) > Graphics and set it to Windows Resizeable 800x600. If that gets you logged in, come post back here and we will work from there.  I think this maybe got fixed on WO but not WU ....?

 

Ok, i did that, already. I still don't think that's what's making it not run properly.

 

Quote

Make sure to try out multiple servers including some of the larger more stable servers, at least as a test. Offhand I would suggest testing on Otherlands or Sklotopolis, only because I am most familiar with those and am confident they are stable. It's possible a smaller server might have some particular issue,  serverside mod, ping issue whatever that we can sort out IF we establish you play ok on "mainstream multiplayer servers".

 

I did try that Sklotopolis server yesterday. Didn't work.

 

Quote

Never trust Windows Update to keep your graphical drivers updated. In some cases they instead focus on a "DirectX" friendly in-house Microsoft driver that do NOT always play well with OpenGL games like Wurm. Go here to the official NVidia site and get the Geforce driver from there and NOT from Windows Update. 

 

Honestly, I think this one is the biggest problem. I already unnistalled DirectX and am currently installing NVidia Drivers.

 

Quote

There used to occasionally be some issue with players not having some "redistributables" such as Microsoft Net and Visiual Studio C++ libraries. This is more likely to be an issue on a newer computer, as older computers that are used for games over long years gradually pick these up over time.  See this thread and others like it. Win10 had issues with some, example: "thanks for the tip ,downloading the Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update. works for me"

 

I've checked, and i've got it all installed and good-to-go.

 

Quote

The majority of people here are WO players, so there might actually be better advice sometimes for the steam version, on the Steam - WU subforums. Personally I would try posting in BOTH locations, to double your odds of a solution. 

 

Thank you for the advise, i'll check it if this doesn't work.

 

Quote

There might have been a problem at one time with using certain "illegal" characters in a player name, I kind of forget the details now. Try a test character named something like KillMe (no unusual spaces or characters) just to see. Try also NOT using the same name you might have used before, something like TestMeBaby or something likely to never been picked before by anyone.

 

I don't think that's the problem because i actually CAN login.

 

Quote

In steam library also rightclick the Wurm Unlimited Shortcut > Properties > Local Files > Verify Integrity of Game Files. There is a chance it simply got one corrupted file throwing everything off, and this should find and fix it.

 

Did it, all is well.

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I tried downloading the WO just to check if it was the WU version that was bugged or something but the game crashes too.

I login, and after that loading screen the window says <not responding> and then it closes. The process is still running on my task manager though.


... I just wanted to play some Wurm...

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Provide some error logs/crash dumps or video of what happens.

Help the helpers to help you.

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3 hours ago, Finnn said:

Provide some error logs/crash dumps or video of what happens.

Help the helpers to help you.

 

Here's a Vimeo video. The task manager still has a running WurmClient.exe running. 

 

https://vimeo.com/375289631 )

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1) Look for a file named hs_err_pid (followed by a long number) in the following locations:

steam\steamapps\common\Wurm Unlimited\WurmLauncher

(I forget the folder path for WurmOnline version, but look there too)

 

Post that entire hs_err_pid file here if you can find it, (both WU and WO if both exist) or I can give you a place on the internet to upload for free if you have troubles copy pasting. There is a "CODE" markup you can use that allows people to expand/close all the text, but its ok if you cannot figure that part out, just post it all. In a pinch you can also email it to me (just PM me for my email) and I can post it for you.

 

 

 

2) Look also for a file named "console.charactername.log"  -- for instance mine is usually console.Brash.log, but you might have several with different character names. You might not see the extension .log depending on your computer settings so anything console.blahblahblah   -- make sure it is the same date you had the crash.  Again, post here via COPY PASTE,  or upload the file, or  email it to me for me to post (best to have as many eyes as possible looking for clues, especially @Samool who is now lead dev plus the expert on client crash issues -- but he has a lot on his plate so we all try to help him out there)

 

 

 

edit: try also switching AUDIO to software mode, I am thinking I recall the game sometimes had issues with hardware mode in some configs. I didn't think it resulted in an actual crash to desktop,  but don't remember for sure. 

 

Be aware that every time you crash, you may have to recheck all these settings again; I think it does NOT save settings if game crashes.

 

Check task manager between each login attempt and force-close any running stuck copies of the launcher, in case that is an issue.

 

Edited by Brash_Endeavors

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""Honestly, I think this one is the biggest problem. I already unnistalled DirectX and am currently installing NVidia Drivers""

 

 

Just as a by-the-way, you do not need to uninstall DirectX, just the Microsoft made video drivers from Windows Update that are geared mostly to DirectX, and neglect OpenGL.

 

NVidia drivers will fully support both DirectX and OpenGL games.  They are ALWAYS the best ones to use. You want drivers from NVidia and not drivers installed by Windows Update, at least for OpenGL games. 

 

DirectX games are in the majority, so you'll still want DirectX installed if you play a number of different games.  Miocrosoft made DirectX, it's their baby. OpenGL however is an opensource system made by independents that is kind of a competitor to DirectX in some ways, so Microsoft is a little less than eager to fully support it as they prefer game developers to all use THEIR product instead (ie DirectX).  It's not so much that they are deliberately sabotaging OpenGL games, so much as they don't make it a priority to support openGL, and often only support older OpenGL features.

 

Edited by Brash_Endeavors

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Spoiler
Quote

1) Look for a file named hs_err_pid (followed by a long number) in the following locations:

steam\steamapps\common\Wurm Unlimited\WurmLauncher

(I forget the folder path for WurmOnline version, but look there too)

 

Post that entire hs_err_pid file here if you can find it, (both WU and WO if both exist) or I can give you a place on the internet to upload for free if you have troubles copy pasting. There is a "CODE" markup you can use that allows people to expand/close all the text, but its ok if you cannot figure that part out, just post it all. In a pinch you can also email it to me (just PM me for my email) and I can post it for you.

 

Couldn't find that folder. Here's a print of what i have:  (Click here)

 

Spoiler
Quote

2) Look also for a file named "console.charactername.log"  -- for instance mine is usually console.Brash.log, but you might have several with different character names. You might not see the extension .log depending on your computer settings so anything console.blahblahblah   -- make sure it is the same date you had the crash.  Again, post here via COPY PASTE,  or upload the file, or  email it to me for me to post (best to have as many eyes as possible looking for clues, especially @Samool who is now lead dev plus the expert on client crash issues -- but he has a lot on his plate so we all try to help him out there)

 

Spoiler


Preparing to enable console logging.
Now logging to C:\Users\USERNAME\wurm\console.Killme.log
Time is Sun Nov 24 18:37:21 GMT 2019
Running client version 4.1.88
         client build# 899ad1c5a797a1d2c374c6397cc75ee139950a22
     client build time 2019-11-07 14:22

=== System information ===
Executing from C:\Users\USERNAME\AppData\Local\Programs\Wurm Online\
Operating system: Windows 10 (arch: amd64, version: 10.0)
Java version: 1.8.0_201 (Oracle Corporation) <http://java.oracle.com/>
Jvm version: 25.201-b09 (Oracle Corporation) [Java HotSpot(TM) 64-Bit Server VM]
Available CPUs: 4


=== Wurm options ===
animation_playback_self = 0
ao_level = 1
auto_mipmaps_enabled = 1
auto_run_source = 0
cavedetail = 2
censor_chat = true
collada_animations = 3
colorItemsDamage = true
color_black = 0.0,0.0,0.0,1.0
color_cyan = 0.0,1.0,1.0,1.0
color_enchant_desc = 0.5,0.5,1.0,1.0
color_enchant_name = 0.0,0.5,0.5,1.0
color_enchant_power = 0.0,1.0,1.0,1.0
color_error = 1.0,0.3,0.3,1.0
color_fuchsia = 1.0,0.0,1.0,1.0
color_green = 0.4,0.72,0.47,1.0
color_grey = 0.5,0.75,1.0,1.0
color_lime = 0.5,1.0,0.5,1.0
color_maroon = 0.5,0.0,0.0,1.0
color_navy_blue = 0.23,0.39,1.0,1.0
color_orange = 1.0,0.58,0.04,1.0
color_outline_ally = 0.5,1.0,0.5,1.0
color_outline_friend = 0.5,0.75,1.0,1.0
color_outline_hostile = 1.0,0.0,0.0,1.0
color_outline_neutral = 0.5,0.5,1.0,1.0
color_purple = 0.5,0.0,0.5,1.0
color_red = 1.0,0.0,0.0,1.0
color_royal_blue = 0.5,0.5,1.0,1.0
color_salve_acid = 1.0,1.0,0.0,1.0
color_salve_fire = 1.0,0.0,0.0,1.0
color_salve_frost = 0.0,0.0,1.0,1.0
color_silver = 0.75,0.75,0.75,1.0
color_system = 0.5,1.0,0.5,1.0
color_teal = 0.0,0.5,0.5,1.0
color_white = 1.0,1.0,1.0,1.0
color_yellow = 1.0,1.0,0.0,1.0
compressed_textures = false
compressed_textures_S3TC = true
contribution_culling = 200
custim_timer_source = 1
customTimer1 = -1|-1
customTimer2 = -1|-1
customTimer3 = -1|-1
customTimer4 = -1|-1
customTimer5 = -1|-1
debug_mode = false
depth_clamp_enabled = 2
disable_select_all_shortcut = false
display_settings = false:false:0:800:600:32:-1:false:true
enable_contribution_culling = false
enable_debugs = false
enable_lod = true
enable_shift_drag = false
enable_vsync = false
event_log_rotation = 2
exec_source = 0
fast_yield = false
fbo_enabled = 2
fog_coord_src = 0
font_antialias = 2
font_bold = 11
font_default = 11
font_header = 24
font_italian = 11
font_monospaced = 11
font_static = 11
fov_horizontal = 80
fps_limit = 60
fps_limit_background = 30
fps_limit_enabled = true
free_look_mode_disable_on_close_component = false
free_look_mode_disable_on_combat = false
free_look_mode_disable_on_open_component = false
free_look_mode_sensitivity = 10
game_client_thread_priority = 2
glsl_debug_loading = false
glsl_enabled = 2
gpu_skinning = true
gui_opacity = 3
gui_skin = 1
has_read_eula = true
head_bob = true
hide_inactive_friends = false
hide_menu_examine = false
hide_menu_no_target = false
hide_menu_spam_mode = true
hide_menu_stop = false
hide_onscreen_fail_messages = false
hide_onscreen_hostile_messages = false
hide_onscreen_info_messages = false
hide_personal_goal = false
high_res_binoculars = true
hint_texture_scaling = 2
impColumn = true
inverse_mouse = false
irc_log_rotation = 2
irc_notif = 0
item_creature_render_distance = 3
key_bindings_source = 0
keyboard_layout = 0
limit_dynamic_lights = true
loadInventoryStartup = true
local_list_in_event = false
lod = 1
log_extra_errors = false
log_gl_errors = false
mark_text_read = true
material_as_suffix = true
max_dynamic_lights = 8
max_shader_lights = 8
max_texture_size = 2
mega_texture_size = 6
model_loader_thread_priority = 2
model_loading_threads = 3
mount_rotation = false
multicolor_usage = 1
multidraw_enabled = 1
no_brightness = false
no_terrain_render = false
no_world_render = false
non_power_of_two = 1
normal_maps = false
occlusion_queries_enabled = 2
offscreen_texture_size = 2
other_log_rotation = 2
outline_picking = true
player_texture_size = 2
quick_keybinds = true
reflection_texture_size = 2
reflections = 2
remember_password = true
render_bloom = false
render_distant_terrain = true
render_fxaa = false
render_sun_glare = false
render_vignette = false
renderer_type = 1
resident_models = false
save_skills_on_quit = false
screen_brightness = 0.0
screenshot_file_format = 1
season_override = 0
send_extra_tile_data = false
setting_timestamps = true
settings_version = 9
shadow_level = 0
shadow_mapsize = 1
shift_drag_default = 10
showKChat = true
show_body_in_inventory = false
show_old_quickbar = false
silent_friends_update = false
skillgain_minimum = 1
skillgain_no_alignment = true
skillgain_no_favor = true
skydetail = 1
sound_al_gain = 15
sound_buzzlevel = 2
sound_cache_enabled = true
sound_doppler_enabled = false
sound_engine = 2
sound_footstepslevel = 10
sound_music_level = 5
sound_play_PMAlert = false
sound_play_ambients = true
sound_play_buzz = true
sound_play_combat = true
sound_play_door = true
sound_play_emotes = true
sound_play_footsteps = true
sound_play_music = true
sound_play_weather = true
sound_play_work = true
structure_render_distance = 3
submit_client_data = 0
supersampling = 0
swap_mouse_buttons = false
terrain_res = 2
test_attach_equipment = false
test_mode = 0
thirdPerson = false
tile_transitions = true
tiledecorations = 2
togglePushToTalk = true
treelist_outline = true
trees = 3
update_optional = true
use_alpha_particles = true
use_anisotropic_filtering = 4
use_antialiasing = 1
use_fast_clock_work_around = true
use_nano_timer = false
use_non_alpha_particles = true
use_phobia_models = false
use_tree_models = true
use_weather_particles = true
vbo_enabled = 1
viewport_bob = true
water_detail = 2

Setting up WurmModel Model Loader
Executing C:\Users\USERNAME\wurm\configs\default\keybindings.txt
Translating legacy key NUMPAD7 to KP_7
Translating legacy key SUBTRACT to KP_SUBTRACT
Translating legacy key NUMPAD9 to KP_9
Translating legacy key NUMPAD8 to KP_8
Translating legacy key NUMPAD5 to KP_5
Translating legacy key MULTIPLY to KP_MULTIPLY
Translating legacy key NUMPAD1 to KP_1
Translating legacy key NUMPAD0 to KP_0
Translating legacy key NUMPAD3 to KP_3
Translating legacy key NUMPAD2 to KP_2
Translating legacy key ADD to KP_ADD
Translating legacy key DECIMAL to KP_DECIMAL
Translating legacy key DIVIDE to KP_DIVIDE
Translating legacy key NUMPAD6 to KP_6
Translating legacy key NUMPAD4 to KP_4
Word filter loaded: 23
Starting global frame job manager with 4 worker threads
Starting global lazy job manager with 2 worker threads
Setting up OpenAL Sound Engine
OpenAL version: 1.1 ALSOFT 1.19.1
OpenAL renderer: OpenAL Soft
OpenAL vendor: OpenAL Community
OpenAL extensions: AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_block_alignment AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFTX_events AL_SOFTX_filter_gain_ex AL_SOFT_gain_clamp_ex AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize
Generating: 128 source channels.

=== OpenGL information ===
LWJGL version: 3.2.3 1.2.0
OpenGL vendor: NVIDIA Corporation
OpenGL renderer: GeForce GTX 1050/PCIe/SSE2
OpenGL version: 4.6.0 NVIDIA 441.20
OpenGL extensions:
    GL_AMD_multi_draw_indirect
    GL_AMD_seamless_cubemap_per_texture
    GL_AMD_vertex_shader_viewport_index
    GL_AMD_vertex_shader_layer
    GL_ARB_arrays_of_arrays
    GL_ARB_base_instance
    GL_ARB_bindless_texture
    GL_ARB_blend_func_extended
    GL_ARB_buffer_storage
    GL_ARB_clear_buffer_object
    GL_ARB_clear_texture
    GL_ARB_clip_control
    GL_ARB_color_buffer_float
    GL_ARB_compatibility
    GL_ARB_compressed_texture_pixel_storage
    GL_ARB_conservative_depth
    GL_ARB_compute_shader
    GL_ARB_compute_variable_group_size
    GL_ARB_conditional_render_inverted
    GL_ARB_copy_buffer
    GL_ARB_copy_image
    GL_ARB_cull_distance
    GL_ARB_debug_output
    GL_ARB_depth_buffer_float
    GL_ARB_depth_clamp
    GL_ARB_depth_texture
    GL_ARB_derivative_control
    GL_ARB_direct_state_access
    GL_ARB_draw_buffers
    GL_ARB_draw_buffers_blend
    GL_ARB_draw_indirect
    GL_ARB_draw_elements_base_vertex
    GL_ARB_draw_instanced
    GL_ARB_enhanced_layouts
    GL_ARB_ES2_compatibility
    GL_ARB_ES3_compatibility
    GL_ARB_ES3_1_compatibility
    GL_ARB_ES3_2_compatibility
    GL_ARB_explicit_attrib_location
    GL_ARB_explicit_uniform_location
    GL_ARB_fragment_coord_conventions
    GL_ARB_fragment_layer_viewport
    GL_ARB_fragment_program
    GL_ARB_fragment_program_shadow
    GL_ARB_fragment_shader
    GL_ARB_fragment_shader_interlock
    GL_ARB_framebuffer_no_attachments
    GL_ARB_framebuffer_object
    GL_ARB_framebuffer_sRGB
    GL_ARB_geometry_shader4
    GL_ARB_get_program_binary
    GL_ARB_get_texture_sub_image
    GL_ARB_gl_spirv
    GL_ARB_gpu_shader5
    GL_ARB_gpu_shader_fp64
    GL_ARB_gpu_shader_int64
    GL_ARB_half_float_pixel
    GL_ARB_half_float_vertex
    GL_ARB_imaging
    GL_ARB_indirect_parameters
    GL_ARB_instanced_arrays
    GL_ARB_internalformat_query
    GL_ARB_internalformat_query2
    GL_ARB_invalidate_subdata
    GL_ARB_map_buffer_alignment
    GL_ARB_map_buffer_range
    GL_ARB_multi_bind
    GL_ARB_multi_draw_indirect
    GL_ARB_multisample
    GL_ARB_multitexture
    GL_ARB_occlusion_query
    GL_ARB_occlusion_query2
    GL_ARB_parallel_shader_compile
    GL_ARB_pipeline_statistics_query
    GL_ARB_pixel_buffer_object
    GL_ARB_point_parameters
    GL_ARB_point_sprite
    GL_ARB_polygon_offset_clamp
    GL_ARB_post_depth_coverage
    GL_ARB_program_interface_query
    GL_ARB_provoking_vertex
    GL_ARB_query_buffer_object
    GL_ARB_robust_buffer_access_behavior
    GL_ARB_robustness
    GL_ARB_sample_locations
    GL_ARB_sample_shading
    GL_ARB_sampler_objects
    GL_ARB_seamless_cube_map
    GL_ARB_seamless_cubemap_per_texture
    GL_ARB_separate_shader_objects
    GL_ARB_shader_atomic_counter_ops
    GL_ARB_shader_atomic_counters
    GL_ARB_shader_ballot
    GL_ARB_shader_bit_encoding
    GL_ARB_shader_clock
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    GL_EXT_abgr
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    GL_EXT_bindable_uniform
    GL_EXT_blend_color
    GL_EXT_blend_equation_separate
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    GL_EXT_blend_minmax
    GL_EXT_blend_subtract
    GL_EXT_compiled_vertex_array
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    GL_EXT_depth_bounds_test
    GL_EXT_direct_state_access
    GL_EXT_draw_buffers2
    GL_EXT_draw_instanced
    GL_EXT_draw_range_elements
    GL_EXT_fog_coord
    GL_EXT_framebuffer_blit
    GL_EXT_framebuffer_multisample
    GL_EXTX_framebuffer_mixed_formats
    GL_EXT_framebuffer_multisample_blit_scaled
    GL_EXT_framebuffer_object
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    GL_EXT_shader_integer_mix
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    GL_EXT_texture_compression_latc
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    GL_EXT_texture_env_combine
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    GL_NV_shader_atomic_counters
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    GL_NV_transform_feedback
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    GL_NV_vertex_array_range
    GL_NV_vertex_array_range2
    GL_NV_vertex_attrib_integer_64bit
    GL_NV_vertex_buffer_unified_memory
    GL_NV_vertex_program
    GL_NV_vertex_program1_1
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    GL_KHR_blend_equation_advanced
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    GL_OVR_multiview
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    GL_SUN_slice_accum
    GL_WIN_swap_hint
    WGL_EXT_swap_control
OpenGL pixel format: 8:8:8:8
OpenGL depth format: 24:8

GLSL version: 4.60 NVIDIA
GLSL max vertex uniforms: 4096 (4096)
GLSL max fragment uniforms: 4096 (4096)
GLSL max varyings: 124 (124)
GLSL max lights: 8 (8)
GLSL defines (4.6): #define USE_CLIP_VERTEX 1

Vertex/index buffer memory limit: 1024MiB
Starting workaround for fast running clocks
Using LWJGL timer.
Could not load splash image, using fallback.
Startup Phase - Initializing..
Initializing font texture for SansSerif (11). Texture Size: 512
Initializing font texture for SansSerif (11, italic). Texture Size: 512
Preloading builtin materials
Preloading builtin materials done
Setting up Collada Model Loader
Launching Collada Model Loader threads
Launching WOM Loader threads
Startup Phase - Setting up..
Loading window positions from C:\Users\USERNAME\wurm\players\Killme\windows_800x600.txt
Loading props file C:\Users\USERNAME\wurm\players\Killme\windows_800x600.txt
Gui initialized
Startup Phase - Preparing terrain...
Startup Phase - Connecting ..
Disabling Nagles
Time is Sun Nov 24 18:37:30 GMT 2019
Performing final cleanup after playing 0s
Saving props file C:\Users\USERNAME\wurm\players\Killme\playerdata.txt
Saving props file C:\Users\USERNAME\wurm\configs\default\gamesettings.txt
Saving props file C:\Users\USERNAME\wurm\players\Killme\stats.txt
Saving window positions to C:\Users\USERNAME\wurm\players\Killme\windows_800x600.txt
Saving props file C:\Users\USERNAME\wurm\players\Killme\windows_800x600.txt
Shutting down OpenAL subsystem.
WOM Loader exited.
WOM Loader exited.
WOM Loader exited.
Collada Model Loader exited.
WOM Loader exited.
Job executor 0 terminating
Job executor 1 terminating
Job executor 2 terminating
Job executor 3 terminating
Destroying game window
Fast Clock Workaround Thread exited.
Goodbye.
Exit.
WARNING: OpenAL was already stopped.
 

 

Spoiler
Quote

edit: try also switching AUDIO to software mode, I am thinking I recall the game sometimes had issues with hardware mode in some configs. I didn't think it resulted in an actual crash to desktop,  but don't remember for sure. 

 

Did this. Didn't quiet work.

 

 

Thank you so much, for your effort!

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Sometimes  hs_err_pid file ends up on the desktop, so try also:

 

  • Look in Windows Explorer for the DESKTOP subfolder and see if hs_err_pid may be there
  • Try using the menubar SEARCH function to look for a file named hs_err_pid as it can sometyimes find it in hard to spot places.
  • Other java games also use this error report format so you might have to weed through a few older crash reports from other games. 

 

 

 

Hopefully the console log you provided above will include some clues as well. I  am stalling in case someone else has some good ideas. (I am also in the midst of preparations for moving across country and my attention gets very distracted at times;  I have not forgotten you I am simply out of any good ideas for the moment and hoping someone else can think of anything.)

 

 

Hopefully one of the WO or WU devs has an ideas, or someone else has some good ideas to suggest ....

 

 

 

 

 

 

Edited by Brash_Endeavors

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Gosh I really feel sorry for you.

Hope you can soon enjoy the Wurmiverse!

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2 minutes ago, Cecci said:

Gosh I really feel sorry for you.

Hope you can soon enjoy the Wurmiverse!

 

Actually desperate 😩

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I've been having some crashes recently, these may be wholly unconnected but thought I would share some things I have noticed.

 

If using full-screen or windowed mode, try re-sizeable window.

If using resizeable window, don't have it on maximize.

 

My screen resolution is 1920 x 1080 - which has been mentioned on the forums as a problematic resolution for Wurm when running full screen mode, you could try changing your screen resolution if that helps.

 

In the log on screen check the Profile settings is set to default.

I have noticed that after a crash, the next time I log in, this profile settings box is blank - meaning it probably did not load a profile, and is trying to load a corrupt one.

If I try to load the game when this box is blank it always crashes.

 

As I say, may be unconnected with your issues, but these are the problems I have been having.

Edited by Muse

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That's a good suggestion Muse, however he has a video of trying to launch HERE and it shows he is using the dropdown "Default" profile (not blank), and that screen resolution is already set to Windows Resizeable 800x600, so I think those areas are probably covered...

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Sorry for the oversight. :) 

 

It looks like your game gets to the point where it needs to write to your Event log.

 

Here's an excerpt from my successful launch:

 

Gui initialized
Startup Phase - Preparing terrain...
Startup Phase - Connecting ..

Disabling Nagles
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\_Event.2019-11.txt
Disabling Nagles
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\_Friends.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\Alliance.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\Village.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\CA_HELP.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\GL-Freedom.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\Freedom.2019-11.txt
Writing to C:\Users\USERNAME\wurm\players\Muse\logs\Trade.2019-11.txt
Login successful

 

If the game disabled the Nagle's Algorithm ok, and is indeed bombing out as soon as it is trying to write to your PC, the first thing I would check is that is has permission to 'write' to the file.

For example I would check the game is completely cleared with any any firewall or security software, or if there's anything else stopping it 'writing' to _Event.2019-11.txt

I notice it seems to 'save' your settings out ok

Being a noob I am not sure how the implications for writing (or appending an existing file) and saving (or creating a file) differ in this case.

 

 

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Is there any chance the system is using the Intel GPU, instead of the Nvidia one? The log says Nvidia, but that may not be correct - make sure to switch it to Nvidia only while playing Wurm.

Is it a laptop? If not, verify the cable connecting your monitor and the PC is going to the graphics card, not the motherboard (dedicated vs onboard graphics)

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1 hour ago, Samool said:

Is there any chance the system is using the Intel GPU, instead of the Nvidia one? The log says Nvidia, but that may not be correct - make sure to switch it to Nvidia only while playing Wurm.

Is it a laptop? If not, verify the cable connecting your monitor and the PC is going to the graphics card, not the motherboard (dedicated vs onboard graphics)

 

I think this is our new best bet atm. How can I check this? I'm actually dumb with hardware

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I don´t know how to switch it but i only have Intel GPU so I have to turn off some settings in the client before I can play.

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31 minutes ago, Cecci said:

I don´t know how to switch it but i only have Intel GPU so I have to turn off some settings in the client before I can play.

 

Where? How?

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Oooh I did not even think of that!!  I don;t use laptops much so always forget this one. Yes "switchable graphics" on a laptop is a very common issue.  The problem is caused because the driver software thinks all Java programs are office apps, automatically switches to the battery saving intel graphics, and refuses to use the dedicated gaming card (the GTX1050) on java games.

 

There is a setting in the Nvidia Control panel under 3D Settings where you can direct it to use the Geforce card anytime Wurm is launched, instead of the power saving Intel card. You can do this either "Globally" (ie use geForce for EVERYTHING but it uses up battery faster) or tell it to ONLY do this for the Wurm Launcher exe file.  You might have to also set this for the java executable (javaw.exe or javaws.exe) in the java program folder, I am not sure how the current WO client works.  I need to look up the exact file names and locations. If you have a way to go to NVidia control panel, 3D settings, Global, and tell it to ALWAYS use the dedicated gaming card (GTX1050), that should at least verify this is the issue while I track down maybe some screenshots of what to change (it unfortunately can change somewhat in different driver versions).

You might also be able to set POWER USE to always use high performance mode instead of battery saving mode, but that might not be as reliable.

I completely forgot to ask about a laptop with switchable graphics, this is a common issue. This article might explain some (different game but same issue):  https://support.ubi.com/en-gb/faqs/000027100/Switching-to-the-laptop-s-dedicated-GPU/

 

 

I have not heard of this happening as often in the WU version however since WurmLauncher.exe is separate from the java executable javaws.exe that usually causes the mixup.  Samool will know how it works these days...

 

Sometimes you might also be able to right click the game shortcut on the desktop and find a mouse menu option to launch using  the dedicated card GTX1050 -- I am not sure if both WU and WO offer this option. 

 

 

 

 

 

edit: this is an example of how it usually looks in NVidia Control Panel when it is set to ALWAYS use the high performance graphics card, the screen might vary a little with driver versions:

 

kgPPseG.png

 

 

 

this uses up battery power faster so you may want to instead go to the PROGRAM SETTINGS tab instead of the GLOBAL SETTINGS and set it to WurmLauncher.exe and / or javaws.exe 

 

that way it only switches to the GTX1050 while playing Wurm or running java applications. 

 

 

 

 

Edited by Brash_Endeavors

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I'm not on a laptop, i'm on a desktop.

 

I don't know what i'm doing wrong but I don't find any "NVidia Control Panel" on my pc. The only thing I have NVidia-related is "GeForce Experience" but doesn't resemble that window. I tried to download it, but it says that it's not compatible with my GPU.

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I read on other topics that the game is not really in good relations with the last NVidia Drivers. How do I rollback my drivers or what drivers should i use? Any help on the topic?

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