Posted January 10, 2019 I just used the 10 silver premium option to purchase 30 days premium at the token but it only gave me 27 days. I believe this is happening to players who used the free 3 day /redeemcode and the system is taking the date before that as the last point of reference. Before purchase: [03:52:38] You have premium time until 19 Jan 2019 22:29:41 GMT After purchase: [03:53:12] Your request for playing time is being processed. It may take up to half an hour until the system is fully updated. [03:53:13] You now have premier playing time until 15 Feb 2019 22:29:41 GMT. Please can we sort this out some how? It may also be affecting the 5 silver 15 day option too, but I don't have data for that. Thanks 1 Share this post Link to post Share on other sites
Posted January 10, 2019 I think a month (prem) is really 28 days. Very strange indeed. Share this post Link to post Share on other sites
Posted January 10, 2019 It states 30 days on the token. Share this post Link to post Share on other sites
Posted January 29, 2019 Another of my characters has just bought premium and has only received 27 days instead of the promised 30 days. It is premium across February - so easy to see the numbers: [13:35:23] You have been premium consecutively for 58 months since Dec 2013. [13:35:23] You have premium time until 2 Feb 2019 02:56:14 GMT [13:35:41] Your request for playing time is being processed. It may take up to half an hour until the system is fully updated. [13:35:42] You now have premier playing time until 1 Mar 2019 02:56:14 GMT. Please could something be done to address this? Share this post Link to post Share on other sites
Posted January 29, 2019 What is the name and server of your other character and did that one also use the 3 day redeem code? Share this post Link to post Share on other sites
Posted March 9, 2019 It has happened again with the most recent 3 day code. I bought premium at the token just now, and received 27 days instead of 30. [01:04:08] You have been premium consecutively for 59 months since Dec 2013. [01:04:08] You have premium time until 3 Apr 2019 02:56:14 GMT [01:05:07] Your request for playing time is being processed. It may take up to half an hour until the system is fully updated. [01:05:07] You now have premier playing time until 30 Apr 2019 02:56:14 GMT. Easy to see as April has 30 days, and I am not getting the full 30 days. Thanks for looking into this. Share this post Link to post Share on other sites
Posted March 22, 2019 This issue should no longer happen after this update: https://forum.wurmonline.com/index.php?/topic/169203-patch-notes-21mar19-new-hota-and-tweaks/ Share this post Link to post Share on other sites