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Spirits Make Their Own Decisions (AKA Mailboxes not working)

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There were two incidents recently where mailboxes did not work as they should.



Deed: Vinyamar

Server: Xanadu

Character: Mirabloodarc

Mailbox: On Deed 

Recipient of items: Shrimpiie

Items:  Supreme Copper Lump, Rare Copper Lump x2, Rare Bow String x3, Rare Sprout x3, Rare Cordage Rope, Rare Thick Rope


I dropped all of these items in the mailbox at the same time. Drag and drop from my inventory. About half of them ended up inside the mailbox, the other half disappeared. I relogged for lotime, they were nowhere to be found. I then checked around all piles of items and carts and found it inside the wagon next to the mailbox. 



Deed: Darq Falls

Server: Xanadu

Character: Ajblack

Mailbox: On Deed

Sender of items: Silvertail


I purchased a drake set and all 9 items were sent to me. I accepted all 9 items and only got 4. I panicked and made a support ticket, through which we found out that apparently I rejected the items. I went through my logs to confirm this but there is no message of spirits returning unwanted items and I am 100% positive I accepted them. Silvertail then received no message of getting the other 5 items back, but they were back in his mailbox. He sent them again and they were picked up without issue.

When I was picking them up the first time I was sitting on a wagon. 


Both incidents, the wagons were rare but different wagons and located one tile next to the mailbox.


Logs from Incident Two (I can search for those from the first one if necessary):

Me picking them up and NOT rejecting them:


[20:56:16] You enter Darq Falls.
[20:57:03] You drop a mallet.
[20:57:14] The items silently disappear from the spirit cottage. You expect them to arrive in less than ten minutes.
[20:57:49] The items are now available and you have been charged 1 copper.
[20:57:57] You get a drake hide sleeve.
[20:57:57] You get a drake hide boot.
[20:57:57] You get two drake hide gloves.


Conversation with attending GM:


[21:35:00] <Forsete> Hello, GM responding to your support call 159599.
[21:35:12] <Ajblack> o/
[21:35:54] <Forsete> you rejected the 5 other pieces
[21:36:07] <Ajblack> No I have no message of that
[21:36:15] <Ajblack> I checked
[21:36:26] <Ajblack> It did not say the spirits will return the unwanted items
[21:37:14] <Forsete> I see them as rejected
[21:37:35] <Forsete> he have to pick them p and resend
[21:37:55] <Ajblack> Okay
[21:38:00] <Ajblack> I have my logs right here
[21:38:06] <Ajblack> There is no message that I rejected anything
[21:38:34] <Forsete> no way for us to take things out of mailsystem they should be at silvertail
[21:39:00] <Ajblack> Im asking him now
[21:40:14] <Ajblack> He did not receive a message that he even had mail, but he has it and will resend it
[21:40:34] <Ajblack> So the oddity here is that I ACCEPTED them and he didn't receive a message
[21:40:35] <Forsete> good :) be more careful next time :)
[21:40:56] <Ajblack> I seriously accepted them...
[21:41:06] <Ajblack> Sorry to waste your time.
[21:41:22] <Forsete> no way for me to check all I see is they were rejected and waited for pickup at sender
[21:41:35] <Forsete> no problem :)
[21:41:42] <Ajblack> Thanks for your help
[21:41:45] <Ajblack> I really appreciate it
[21:42:22] <Forsete> have a nice day :)
[21:42:30] <Ajblack> You too!


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Where they both from Xanadu to Xanadu mails or sent/received from other servers?

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2 hours ago, Darklords said:

Where they both from Xanadu to Xanadu mails or sent/received from other servers?


I believe they were sent to and from other servers. However, in the first case the "oddity" occurred before I even chose a recipient. 

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