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fossil

Update Failed! ???

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Sometimes there is a change in the server's DNS lookup, and all of the various ISPs have not yet "caught up" to the change. Usually, that is what happens when the "connection to patch server" error pops up, which it does every so often.  (If you have been playing Wurm steady since 2013, you have probably gone through one of these before, but maybe forgotten the details)

 

I would keep trying, perhaps even restart the computer plus the modem/router (just unplug the power and slow count to 10 before replugging if you are not sure how to do that). If it is an issue with DNS lookup, it can take anywhere from minutes to many hours for an ISP to update. By then we should be having more people reporting issuers suggesting "it's not just you."   If restarting computer+modem/routing and repeated tries do not help, some people find they get better service from a Public DNS such as GoogleDNS, than from their ISP's dns service. This link should explain how to switch to Google DNS if you want to give that a try:

 

https://developers.google.com/speed/public-dns/docs/using

 

When this issue would pop up periodically, we used to experiment with editing the HOST file to provide a direct link to the new IP address,  but that is no longer recommended because too many people neglected to "revert" it later, meaning they were again locked out the next time the IP addresses got changed, and it became hard to troubleshoot later on. So that is more of a very last ditch thing to try if 12-24 hours have passed with no ability to connect to patch server. Yes, sometimes it can take that long to resolve, although for most people its a very brief interruption. Depends a lot on your ISP service.

 

If it is a DNS lookup issue, there should be others also affected (but, not everyone). If you are curious what the heck DNS is, you can read more about it here but don't feel bad if it's hard to grasp, not everyone is into "how the internet works" any more than they are into "how their refrigerator works."

 

Meantime, just keep trying. It will usually resolve on its own given enough time.

 

 

 

 

 

 

Edited by Brash_Endeavors
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yeah still cant get on, went back to obtain dns automatically , that doesnt work either ?

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5 minutes ago, Rhianna said:

yeah still cant get on, went back to obtain dns automatically , that doesnt work either ?

ohhh so your having the same issues too? i thought it was just me.

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mine wont update either, did soft boot connection etc

Update failed, Error , (Error opening connection to patch server)

 

Edited by Shamank
truth justice and the american way

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yeah Im still not on, rebooted both computer and modem / router, changed dns to googles, nothing ? this sucks

 

Can go on any other game or website, jsut not wurm

Edited by Rhianna

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Is there a problem with the patch server? I can't seem to connect to it to be able to play the game. Error message in update progress bar: Update Failed! (Error: Error opening connection to patch server)

Have tried to load from the desk top icon as per usual as well as from the main game page via the browser, neither works.

Assistance greatly appreciated.

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3 minutes ago, christopher said:

same here

 

Might be an Aussie thing perhaps?

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might be - I cant get on and in Australia

 

Its a dns update in the patch server, can take awhile for it to update, mayb e your internet provider can help - or switch to google dns servers - 8,8,8,8, and 8,8,4,4, for now

 

https://forum.wurmonline.com/index.php?/topic/165812-update-failed/&tab=comments#comment-1692674

 

Is there a patch server address we can use to get around this? Like the web address? instead of relying on the dns name resolution which is not working for some of us? maybe Rolf could fix the name of the server so it didnt screw up everytime the dns updated

Edited by Rhianna

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yup exactly - and its gm down time too so probably no help till tomorrow if that

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3 minutes ago, Rhianna said:

ok it fixed itself now - try again everyone

updating , thnx

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