Posted June 1, 2018 So, long and short, I was homeless for a while and now I am finally in a comfortable place and wanting to start playing Wurm again. I cannot log in of course, can't remember the password I used. When i tried the "forgot password" option it is asking for an answer to a phrase that is empty. What is my recourse? Do I just go through the motions of starting a new game completely? Will this be a problem if the email is still linked to an old game profile? I can guarantee it has been more than three years since I last played. Maybe even more. Share this post Link to post Share on other sites
Posted June 1, 2018 First, was your character ever premium? If not, the character is deleted after inactivity for about 90 days. If you were premium, try these things: 1. When it asks for an answer to the blank phrase, just type in any answer. See if that works. 2. If that fails, create a new character and put in a support ticket online for a GM to help you with the recovery of your other character. Share this post Link to post Share on other sites
Posted June 2, 2018 Alternatively, if you don't want to create a new avatar, you can submit a password reset request to gamemods@wurmonline.com, preferably sent from same e-mail address linked to the avatar you're trying to recover, and a GM will contact you via e-mail. Share this post Link to post Share on other sites
Posted July 11, 2018 (edited) hi I had internet or lag probs . when I start my wurm up next day password gone cant find cant do reset it asks for quiz answer I don't no .can u help me I can get in here to forum.. but no acc or play .need to reset password thanks help I am perm,WHO WILL COMPLETE THIS ANSWER 'I will that's the answer hooray Edited July 11, 2018 by christopher HELPPPPP Share this post Link to post Share on other sites