Posted May 18, 2018 (edited) The reason it's urgent is that I'm on Teamviewer right this minute trying to help my mother regain access to her WU game. She was fine until we updated her client mods. Now when she tries to open the game, she gets a black screen with (C:\WINDOWS\system32\cmd.exe) that says "press any key to continue...." We have already applied the two fixes mentioned in the Steam forums: https://steamcommunity.com/app/366220/discussions/4/451850213947024711/ Neither one helped. Does anyone know what's happening and how we can fix it? Her WurmLauncher folder looks like everything is in place, as does her client mods folder, and we have patched successfully already. @frozenjim Edited May 18, 2018 by Batta Share this post Link to post Share on other sites
Posted May 18, 2018 RESOLVED - The runtime folder was inside her WurmLauncher folder, instead of up one level where it belonged. We have no idea how it happened, but it's fixed now! 1 Share this post Link to post Share on other sites
Posted May 18, 2018 (edited) nvm I misread that runtime was one folder level up not down. I know it is resolved now, but does she show Microsoft Visual C++ installed in Control Panel > Programs for 2010, 2012 & 2013 as all installed? Edited May 18, 2018 by Brash_Endeavors Share this post Link to post Share on other sites