Posted February 16, 2017 We are currently experiencing difficulties communicating transactions from PayPal. Unfortunately this means that during this time all transactions through PayPal will be delayed. Once the system is restored all transactions will be processed, so if you have purchased Premium time or silver you will receive it then. We are in contact with PayPal to resolve the issue but have no ETA on when the systems will be operating correctly. Apologies for the inconvenience. Share this post Link to post Share on other sites
Posted February 17, 2017 UPDATE: We have disabled PayPal as a payment option until the issue is resolved. Sorry for the inconvenience, we'll be working with them to address it ASAP Share this post Link to post Share on other sites
Posted February 18, 2017 (edited) Thankfully my main chars are paid up for a year already Edited February 18, 2017 by Klaa Share this post Link to post Share on other sites
Posted February 18, 2017 any clue how long it will take? i feel worse than a newb without premium Share this post Link to post Share on other sites
Posted February 18, 2017 Glad I did it last week. I was down to less than a week of time left. Share this post Link to post Share on other sites
Posted February 20, 2017 (edited) Can you lower the ingame silver cost associated with premium due to not being able to premium accounts via paypal? I do not trust xsolla payment method and want to prem an account... At least until you fix the problems with paypal? Thank you Edited February 20, 2017 by Bramson Share this post Link to post Share on other sites
Posted February 21, 2017 Wurm is down to $8.50 USD a month. Please get PayPal back up before the Euro recovers! Share this post Link to post Share on other sites
Posted February 21, 2017 Honestly I've heard many times people don't trust xsolla but I've used it many many many many times with 0 issues. I think it also offers the cheapest option. To each their own. Share this post Link to post Share on other sites
Posted February 21, 2017 I have only ever used PayPal. Has Xsolla always been less than the PayPal options? Share this post Link to post Share on other sites
Posted February 21, 2017 1 hour ago, Eyesgood said: I have only ever used PayPal. Has Xsolla always been less than the PayPal options? from as far back as i can remember yes, by a few dollars and being i have paid for many many accounts the few dollars saved added up. And again maybe it was just me but i never had a problem using it, updates within seconds while you are in game even. Share this post Link to post Share on other sites
Posted February 21, 2017 I need to prem two new toons. I don't want to use another pay method because I have money for that in my PayPal account. I can use the in game option with silver but then I will loose out on the 2s per new prem. On top of that I prefer to give CC real money to support their cash flow. Can we please have some official ( @Retrograde @Budda ) feedback of what's happening and what the time frame is for it to be fixed. Share this post Link to post Share on other sites
Posted February 21, 2017 With one day of premium left, I have had to pay using the in-game method which as KillerSpike has already said is not very efficient. It is my fault for letting the premium time get so low but it would be nice to at least get an update so other less fortunate players with less money in their Wurmium bank have some idea of timing. Thank you in advance. Share this post Link to post Share on other sites
Posted February 21, 2017 Yeah its been a few days now. I bought a character today with no premium time and I got stuck with it on f2p. I kinda need to prem it. An eta would be nice. Share this post Link to post Share on other sites
Posted February 21, 2017 I'm with @MaurizioAMon this one. Never had an issue with Xsolla. Used them for years. I understand a lot of people have money in PayPal accounts just through trading so that makes sense, but just for straight up paying for prem or prem/silver combo, I would recommend Xsolla. Share this post Link to post Share on other sites
Posted February 22, 2017 Just as an FYI the issues were resolved as per this thread: Share this post Link to post Share on other sites
