Posted July 3, 2016 I was on vacations for a week, when I came back, the pass stored in my new pc wasnt correct anymore, altough I can still log in on my old pc. They had the same passes. Now I cant seem to find what my password was, I did a password reset in my new pc, in the page that the forums sent to my email, with 2 fields to write and confirm the new pass, always gives me the same error. Passwords do not match :S Yes, Im sure Im writing the pass correctly, tryed at least 20 times, always getting the same error even with dif passes. So whats going on? :s Share this post Link to post Share on other sites
Posted July 3, 2016 If you have tried to reset the password without any luck, you will need to contact a GM to get the issue resolved. The list of staff can be found here http://forum.wurmonline.com/index.php?/topic/4976-wurm-staff/&do=findComment&comment=67173 Share this post Link to post Share on other sites
Posted July 3, 2016 maybe this will help, you'll be able to check your old computer for the password if it is in fact different. to open the menu I am editing on chrome the shortcut is ctrl+shift+i this is applicable to more than just wurm ( posting bug hello let me post pls? ) Share this post Link to post Share on other sites
Posted July 12, 2016 Depending on the browser, there's generally some way to restore saved passwords. If you can still log in on the old PC with its saved password, let us know which web browser it is and there should be a way to retrieve it. Share this post Link to post Share on other sites
Posted July 16, 2016 I got this same error, "Passwords do not match", when trying to reset my password. It's kind of hard for them not to match when you copy/paste the same string. Though I was finally able to reset my password when I chose a random assortment of letters and numbers. Though this is more secure I'd prefer to actually be able to remember my passwords. Please update your error message for resetting passwords to what it's actually erroring on... Share this post Link to post Share on other sites
Posted July 16, 2016 (edited) If you require a GM, but are unable to log an in-game support ticket, please email gamemods@wurmonline.com to ensure that your issue is handled by the soonest available GM, They should be able to help you regain the password to the account. If you can already gain access to the account and now know the password you you can use /password <oldpassword> <newpassword> - to change the password in-game. Edited July 16, 2016 by shakys Share this post Link to post Share on other sites