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Nordlys

Wurmpedia ERROR on searching. Help?

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So, i suddently got some trouble using wurmpedia. I'll just add some pictures and try to describe them, since thats easier than describing it by words. :)


 


But first some info:


I use Chrome, with adblock installed.


I've tried both with and without adblock.


It's the same in inkognito mode.


I've tried Firefox aswell.


It worked just fine until one hour ago - and i didnt change anything or do anything different from the last time i searched wurmpedia.


The ingame wurmpedia works as normal.


No trouble on any other websites.


 


When I search on stuff (searched on "dirt" in the picture below) I get some sort of error:



 


GSZO1fg.jpg?1



 


I can however manouver from the start page, which also is different and looks like this:



BAqU7mS.jpg?1



 


And when i manouver to something via urls, the articles are totally messed up aswell:



aVDGUyJ.jpg?1



Edited by Nordlys

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The first page you post should not have happened as the XML pages are separate to the main pages. The other two seems to be latency or browser issues where they're not loading all of the content.


 


Have you tried again since noticing the issue? I can't replicate this.


 


EDIT: It could also be related to the CDN you're connecting to. Try a free web proxy or Tor and see if you get the same results.


Edited by Marni

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I've had a few people reporting this today as well. I'm thinking there's some packet loss between the Wurmpedia servers and end users. 


 


You can open up cmd.exe (Start > Run or Search> cmd.exe) and type: 



tracert wurmpedia.com

This should tell you if there's packet loss and where it might be at.


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I am also having issues with the in-game wiki and wurmpedia.


 


*Regardless of what I search for in-game, the search result is always Caves.


 


*When I search on wurmpedia.com I either get the code for the page with this at the top "This XML file does not appear to have any style information associated with it. The document tree is shown below"  or I get a Search Results page instead of the Main Page. I've tried with several different things that I know have main pages.


 


Results of trace and ping below


 




  1. Tracing route to wurmpedia.com [78.46.5.98]



  2. over a maximum of 30 hops:



  3.  



  4.   1     5 ms     1 ms     2 ms  192.168.0.1



  5.   2    20 ms    36 ms    11 ms  96.120.80.133



  6.   3    10 ms     9 ms    10 ms  68.85.71.141



  7.   4    13 ms    11 ms     9 ms  te-7-4-ur01.huntington.wv.richmond.comcast.net [68.86.172.181]



  8.   5    34 ms    34 ms    35 ms  xe-6-1-0-0-ar02.charlvilleco.va.richmond.comcast.net [69.139.165.233]



  9.   6    45 ms    39 ms    39 ms  hu-1-1-0-4-11-cr02.ashburn.va.ibone.comcast.net [68.86.93.161]



  10.   7    35 ms    35 ms    36 ms  68.86.88.78



  11.   8    39 ms    59 ms    37 ms  23.30.206.206



  12.   9   126 ms   156 ms   128 ms  xe-2-0-1.fra28.ip4.gtt.net [141.136.110.45]



  13.  10   132 ms   131 ms   133 ms  hetzner-online-gw.ip4.gtt.net [77.67.76.142]



  14.  11   133 ms   135 ms   150 ms  core11.hetzner.de [213.239.245.249]



  15.  12   134 ms   138 ms   134 ms  core13.hetzner.de [213.239.203.198]



  16.  13   135 ms   136 ms   148 ms  ex9k2.rz1.hetzner.de [213.239.203.214]



  17.  14   136 ms   139 ms   140 ms  dedi1298.your-server.de [78.46.5.98]



  18.  



  19. Trace complete.


 


 


 



  1. Pinging wurmpedia.com [78.46.5.98] with 32 bytes of data:



  2. Reply from 78.46.5.98: bytes=32 time=137ms TTL=43



  3. Reply from 78.46.5.98: bytes=32 time=138ms TTL=43



  4. Reply from 78.46.5.98: bytes=32 time=147ms TTL=43



  5. Reply from 78.46.5.98: bytes=32 time=138ms TTL=43



  6.  



  7. Ping statistics for 78.46.5.98:



  8.     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),



  9. Approximate round trip times in milli-seconds:



  10.     Minimum = 137ms, Maximum = 147ms, Average = 140ms


 


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By what i am seeing, it appears that there may have been a bit of a issue with our CDN doing a update and should have cleared itself up. But to make sure I am going to run a purge and make sure that all data is up to date. This should resolve the issues at hand.


 


 


--- Update ---


Purge has been completed, All should be well now. IF you are still experiencing this issue please clear your cache for your browser, and try again. 


 


 


I am going to keep a close eye on this issue and see if I notice any other issues that may happen.


 


 


--- Update 2 ---


Tested wurmpedia.com search/pages with the following Browsers


  • Microsoft Edge
  • Mozilla Firefox

  • Google Chrome

  • Opera

  • Safari

  • Silk Browser (Mobile)

  • Safari (Mobile)

  • Apple iPhone 6S

  • Apple iPhone 5S

  • Samsung Galaxy S5

  • Amazon Fire Phone

 


All test came back positive, and working 100% in all aspects. Searching, Browsing, and normal navigation. 


Edited by DarylDarkfire

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Ive deleted browser cache now, and strangest thing ist that the front page is normal but same "XML file" is coming up when i search something.


 



Tracing route to wurmpedia.com [78.46.5.98]

over a maximum of 30 hops:

 

  1     1 ms     1 ms     1 ms  192.168.38.1

  2    10 ms     5 ms     7 ms  sw001698.cdi.no [82.164.228.1]

  3     3 ms     3 ms     1 ms  195.134.47.17

  4     3 ms     3 ms     3 ms  ti0203a400-ge1-2-3.ti.telenor.net [62.92.87.45]

 

  5    32 ms    32 ms    30 ms  ti0003c400-ae23-0.ti.telenor.net [146.172.19.133

 

  6    34 ms    34 ms    34 ms  ti0001c360-ae76-0.ti.telenor.net [146.172.99.13]

 

  7    33 ms    34 ms    34 ms  ti3004c400-ae5-0.ti.telenor.net [146.172.100.38]

 

  8    32 ms    32 ms    34 ms  ti9000b400-ae0-0.ti.telenor.net [146.172.105.9]

 

  9    31 ms    31 ms    32 ms  amsix-gw.hetzner.de [80.249.209.55]

 10    38 ms    38 ms    39 ms  core1.hetzner.de [213.239.203.157]

 11    41 ms    42 ms    42 ms  core11.hetzner.de [213.239.245.249]

 12    42 ms    42 ms    42 ms  core13.hetzner.de [213.239.203.198]

 13    40 ms    41 ms    42 ms  ex9k2.rz1.hetzner.de [213.239.203.214]

 14    42 ms    42 ms    41 ms  dedi1298.your-server.de [78.46.5.98]

 

Trace complete.


 

Pinging wurmpedia.com is normal, with 40ms and 0% packets lost over some time.

 

Edit: Same with firefox. Deleted history and start page works fine, but searching is not working.

 

Edit2: Have never been on wurmpedia.com on my mobile (samsung s5), and its the same problem there.


kB4DJju.png?1


Edited by Nordlys

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Well, hello there!


 


All of a sudden, it works! Have only been playing and checking now and then - and finally the dirt looks like this:



M17NZ2Z.jpg?1



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We made no changes, this is the cache (not yours) playing up. Glad it's all sorted.


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