Posted May 5, 2014 Hello folks, im having problems when using the shop to get coins.When i try to login at the wurm shop with my char im getting this error. Sorry we could not authenticate player: Selva Server result was 'An error occurred when loading your account.'However, im playing normally with this player at the server. Share this post Link to post Share on other sites
Posted May 5, 2014 Are you typing the correct password - I've sometimes typed in my forum password rather than my character password? Share this post Link to post Share on other sites
Posted May 5, 2014 I had issues with paypal too. I recommend getting a Subway Gift Card or one of the other gift card payment options provided by xsolla. I've never had issues with those, and you don't have to constantly enter your personal information either. After trying to pay for this with paypal I have had a lot of trouble and can't even register a prepaid debit card in my name anymore thanks to paypal thinking I'm not even a real person just because they only have my social security number, cell phone number, e-mail, and home address. Apparently without a copy of a utility bill or copy of my ID all that information is just useless to them. Share this post Link to post Share on other sites
Posted May 5, 2014 (edited) NoGatwick, when you put another password different from yours, it gives an error saying that the password is wrong.My Paypal is ok, but since i dont live in US or EUROPE i can only pay using it.It's really annoying ¬¬ . Edited May 5, 2014 by Selva Share this post Link to post Share on other sites
Posted May 5, 2014 It's not a "can't use PayPal" but "can't log in to WURM Online shop" - I too can't do that with my account and password, and my premium ends.If I not log in today, then I might not buy premium anymore as well. Share this post Link to post Share on other sites
Posted May 5, 2014 (edited) Yeah Kitsunenobaka, i've expressed my self wrongly.Anyway, devs should fix this, once and for all. It's not the first or second time that im having problems with the wurm shop. Edited May 5, 2014 by Selva Share this post Link to post Share on other sites
Posted May 5, 2014 Nevermind, was typing an old char instead of actual.Really need to get some glasses.Srry folks.CASE CLOSED Share this post Link to post Share on other sites