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Showing results for tags 'Troubleshooting'.
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So a couple of hours ago, I was on Wurm and everything was fine. I was on a call with my ISP, because I had some Internet issues, my download speed would drop from 120Mbps to 70Mbps, which is a big drop consider I play with my Ethernet cord plugged in, so it isn't wireless. Anyway he told me that he was resetting my IP address because the modem I am using has some known problems with that, and doing that would fix it. And then he got me to restart in Safe Mode Networking and try my speed. Everything turned out great. Then when I restarted my computer in normal mode, my Wurm would no longer open. I can press in my username and password, but the window opens in black and says not responding. The log I get is this: Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: javaw.exe Application Version: 7.0.600.19 Application Timestamp: 536a95c6 Hang Signature: df3e Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1030 Additional Hang Signature 1: df3e6457481ee7055a34ab96138b125b Additional Hang Signature 2: cef6 Additional Hang Signature 3: cef69a33f3157717cf72b9424f577681 Additional Hang Signature 4: df3e Additional Hang Signature 5: df3e6457481ee7055a34ab96138b125b Additional Hang Signature 6: cef6 Additional Hang Signature 7: cef69a33f3157717cf72b9424f577681 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt And I have restarted like 10 times, checked to see if I have any updates etc. Uninstalled and reinstalled Java. All sorts of things and still nothing. It should be said that the computer is new and it's a gaming computer, really amazing, no virusses or anything like that. I don't understand this. If anybody could help I would really appreciate it My Computer Stats: System Manufacturer ASUSTeK COMPUTER INC. Model G750JH Total amount of system memory 16,0 GB RAM System type 64-bit operating system Number of processor cores 4 Storage Total size of hard disk(s) 937 GB Disk partition (C:) 113 GB Free (238 GB Total) Disk partition (D:) 540 GB Free (699 GB Total) Media drive (E:) CD/DVD Graphics Display adapter type NVIDIA GeForce GTX 780M Total available graphics memory 12006 MB Dedicated graphics memory 4096 MB Dedicated system memory 0 MB Shared system memory 7910 MB Display adapter driver version 9.18.13.3788 Primary monitor resolution 1920x1080 DirectX version DirectX 10 Network Network Adapter Bluetooth Device (Personal Area Network) Network Adapter Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.20) Network Adapter Killer Wireless-N 1202 (2.4GHz and 5GHz)
