I just used the 10 silver premium option to purchase 30 days premium at the token but it only gave me 27 days.
I believe this is happening to players who used the free 3 day /redeemcode and the system is taking the date before that as the last point of reference.
Before purchase:
[03:52:38] You have premium time until 19 Jan 2019 22:29:41 GMT
After purchase:
[03:53:12] Your request for playing time is being processed. It may take up to half an hour until the system is fully updated.
[03:53:13] You now have premier playing time until 15 Feb 2019 22:29:41 GMT.
Please can we sort this out some how?
It may also be affecting the 5 silver 15 day option too, but I don't have data for that.
Thanks