Kiama

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Everything posted by Kiama

  1. I am posting here to warn potential Citadel customers of my experience with them, and to entertain you as to the absurdity of it. I just opened 11 cases with Paypal after having closed one where I had attempted to deal with all 12 at once. I wrote the following: ----- I was charged for 4 different servers after cancelling them on, I believe, 12 occasions. I am going to address the rest of this email to paypal as I have already gone through this process and you failed to respond or even take any action from what I can see in the first case's history. ----- This is one of 12 transactions that are all essentially the same dispute - unfortunately I see no way to deal with them in bulk. I have already dealt with the first transaction and been refunded in case PP-005-993-183-387. I mentioned the other transactions in that case but it was obviously impractical to deal with them there. All 12 of these transactions are recurring payments I was charged from Citadel servers while, I believe, the relevant service had been cancelled. Despite having cancelled these services and their ceasing to exist on my admin page, the payments kept coming out of my account. I failed to pick up on this until I shifted to annual payments for my servers. At that point, I had no active monthly servers, and yet I continued to be charged monthly payments for 4 separate servers. Looking back through my paypal transactions, I was shocked to discover this had happened 12 times. Citadel Servers has been totally unresponsive apart from letting me know they will get to it. I first opened a ticket through the seller's site on June 7th and on July 19th I felt I had no choice but to resolve it through Paypal. Just as I did in the first case, I am linking screenshots of the original ticket so that you can see how long I have been trying to resolve this for and how extensive the problem is, under the assumption that each of these 12 cases may be seen by separate people. http://imgur.com/gF1ljje http://imgur.com/WREQ81l http://imgur.com/Ma3jPAH
  2. Aelbia

    Update: This has finally been fixed. You can no longer start as Mol Rehan.
  3. Aelbia

    NOTICE: This server appears to be totally dead so I am making use of it - changing settings to my personal preference. Aelbia is a 8192x8192 paradise waiting for you to tame it. Everything is possible, but none of it will be easy. Can you make something of yourself? A tour of the starter Freedom Isles town:
  4. Moving this server thread, please delete.
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  8. I was busily training my fighting skill to 20 when something occurred to me that I thought I would mention here: The practice doll could be for training your fighting skill when it is an odd number. When it is an even number, you gain fighting skill by sparring with another player. This would keep things a bit more interesting.
  9. Moving this server thread, please delete.

    Moving this server thread, please delete.
  10. Bug reports!

    I noticed today that when a character fasts, they don't lose a fat layer, allowing them to fast indefinitely. Perhaps this was a side effect of the cooking update? This is on a dedicated WU server, updated to 1.5.2.1.
  11. Moving this server thread, please delete.

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  20. Major Twist It turns out that I was the victim of theft. Citadel sent me a list of the invoices they had charged me so far and none of the 12 recurring payments were listed, while another recurring payment was. It is so strange, because the original 4 payments were legitimate. How could someone have set up ghost payments as if they were recurring continuations of legitimate payments?
  21. Wow Citadel - nice Website

    As I had started two annual servers in May and June before realizing that they had been charging me for cancelled monthly servers for months... I believe I am a strong contender for their last ever customer.