Thorinoakshield

Additional: Silakka experienced problems as well: (From discord, Wurm-online channel) Silakka Gaming — vandaag om 12:37 [12:37] where can i get NaN silver at [12:38] also once you close out of the broken purchase window nothing on the website is clickable

@Enkiare you still alive? Because I really would like to see an update on this. Thorin

I've been trying to purchase premium and silvers at the webshop for one of my characters; but each and every time I want to use the IDeal option, I'm being directed to the PayPal paying method. I'm not sure if the problem is because Paypal is being selected as default option and the other options are just placeholders for future paymethods or that for some reason the code sends you to PayPal no matter what you would like to use - aka, "forced selection" -. A third option would be that the site is - STILL!!! - not working as intended. Which, imho, would be very shameful. But it is something that needs to be looked into and it needs to be done fast; as not everyone is willing to use or having PayPal. Thorin EDIT: After another 6!!! attempts I finally got it working. There are 2 problems I had to deal with. 1) when hoovering over the IDeal button, it barely lights up. It does light up the moment my mouse pointer is almost on top of the NEXT option. Meaning the "click-box" is way too far down, making selecting the option very hard to do, as it will auto-direct you to PayPal; as that's the default option. 2) Even after having chosen the IDeal option, people are STILL redirected to a PayPal site; at which they once again have to pick IDeal as payment method, BEFORE they're even able to select their bank to do the payment. In short; the Old X-sola method worked a lot better; so better change it back because with this method will only chase people away.

Well, I guess this means I won't be able to give this lamp as a present to a friend of mine.

2.1s

1.6s Thorin *sniffs*

1.2s Thorin *sneezes*

Since I'm not keeping it, but giving it as a present to Kindra, yes, you can. *sniffs* Thorin

Could be me as a non-native English speaker, but I found this wording being very confusing. I assume what's meant is: Bugfix: Arrow bundles will no longer incorrectly warn you when you are adding an un-enchanted arrow to a bundle of enchanted arrows. Bugfix: It is no longer possible to expel a mayor from a PMK when said mayor is off line. But would like to see some confirmation about this, please. Thorin

*SNEEZES* 1s *sniffs* Can deliver it to Kindra if I win this one. Thorin *sniffs*

*Sneezes* Thorin

For the record, I was nice. If you read my first post, you won't see any negative thing towards Army: The only thing that is amiss - and that's in hindsight - is my 2nd statement; which happened because of a mistake Army made. I have outlined in bold, underlined and italic text which mistake Army made and I have advised him for a 2nd time to have his posts being proofread by staff members by posting it at the staff forum. Because with that he would've avoided posting the errors others have already pointed out. Also and that's by far more worrying: That's even more worrying. It means we got a community manager who's task is to communicate and mediate between staff and community, but isn't talking to staff about what can and can't be posted. If a community manager starts to work at his own accord, instead of being the bridge between staff and community or doing it in one direction (community -> staff); things will only get worse. I was trying to help the CM to improve his job, but right now I'm already having the feeling he isn't the right person for the job, but only took it for the title. And that's sad. Both things.

No, instead you remove posts or have them removed by staff members, don't give an explanation about why they're removed, lock threads with some sort of "explanation" and when asked why it's done, the same crap "explanation" is used again. In my country that's called censorship and lies. In fact, removing posts of people who's criticising Krister's "promises" is something you only see in dictatorships. It's called "Silencing the opposition" and it most certainly isn't a good thing. If Krister has been open about CCAB's finances as he said he would, the community would've know if his statement about Wurm loosing money was true or false. But instead after such a long silence we get ONE!! freaking line about deciding not to go public with it, a decision made after a staff discussion. (and no, I don't need to see that staff discussion) Which gives a lot of people the impression Krister is actually hiding something and that something most likely is that Wurm isn't loosing money, but CGC is. And Wurm is being milked until CGC is out of the negative numbers. I agree that communication from staff to community hasn't been perfect in the past and that lots of things need to be improved. But right now things are only going down, instead of up. - Staff changes aren't announced anymore; - Posts are being deleted without any explanation to the poster; - Threads that are perfectly according the rules are being locked using bull-manure reasons. - An important message of a CM - you know, the guy who should actually communicate isn't even properly proofread because the staff had the opportunity to read it 10!!! yes, TEN minutes before it actually got posted. And when pointed out that previously important things were posted at staff forum 24 hours before going public to give every staff member the time to read it to avoid problems, a new bull-manure reason is posted again. Right now, lots of staff as well as the CEO are making one mistake after another. Some of us are actually trying to improve things and try to help them to do their job better. Asking questions, criticizing descissions or posts is part of that. If staff members can't deal with that, then resign. Because anyone applying to a staff function should've known everything they do will be monitored a lot more harsh as something done by a "normal" community member. But the most important thing for a staff member is to stop lying to the community. Because that truth comes out sooner or later anyway and the backlash from that will hit you a lot harder as when you were honest. And by the looks of the events of last week, I think that too has been forgotten by some staff members. Perhaps because you're young of age, perhaps because it's their first time as a staff member, I don't know. But those mistakes are only making thing worse, not better.

Marked in bold: This event would come to the SFI as well. However, ever since the first race, nothing has been updated about this. Does that mean the SFI won't get an event like this, has something happened to postpone the event? @Enki, could you shine a light on this, please? Thanks in advance. Thorin

Well the OP wasn't proofread either, so doesn't surprise me at all. Also, even if the website was done by a Swedish company, there's google translate; as well as other programs doing the same. It's quite easy to use for grammar and spelling checks as well; so I'm a bit surprised a company working in web design didn't even use that. What's worrying me more is something I posted last Thursday in the - now closed - thread about the finances: I don't. It's done to silence the community; whether that community is a gaming community like this or the employers of a company. It's basically a very simple tactic. You say what the community wants to hear, so they'll stop asking questions about other things. Over time you "forgot" or "didn't have the time yet" to do what you promised, but since the community is now complaining about what you recently had promised, everything or most of what you've said earlier seems to be forgotten by them. I'm pretty sure we're going to get a post from Krister at some point about how the 3rd quarter did for Wurm, how he's looking forward for the Black Friday deals and sales and hopes that Wurm will have a positive revenue by the end of the year. Perhaps added with a sauce of "seeing how the silver shop did" as well as pointing out we got a new community manager since a few days. He will most likely sweeten the whole thing by telling about how the website images are approved by the board and will be replaced "soon", how the "End game content" is coming along and about the "big plans" he has with Wurm. And while we as community will discuss all of that, he's gloaming in his office, because we seem to have forgotten about the look into the finances of Wurm. And gives him the time to vanish for some time again, until he thinks the community is going to ask too often about some things he promised in the past and thus it will be time to put up a lot of ###### empty phrases again to ease up the community. And all of it to make sure the community as whole won't become wiser. It's a delaying tactic and it's up to us to make sure it won't work. Which again gives me the feeling of "Damn! I hate it to be right!"

Like I said in one of my other posts: In the time when I was a CA, important news was posted at the staff forum about 24 hours before it was released at the community part of the forum. That was done to give the other staff members an insight about what was going to happen, to give their opinion and give the one who's going to do the post the time to edit it before going "public". Another reason is that the Wurm staff is an international group of people, living in different time zones. Which means a 24 hour window is long enough for everyone to reply; even those not living in the same timezone as you do. So my advise to you is to do the same thing. Post it at the staff forum so others can proof read it. It will avoid very unwelcome surprises for both the staff and the community; like a few you have in your current post; but it will also avoid situations as we had happen now. As for the rest: I still like to know what's going to happen to all the streamers who've been streaming Wurm Online under the VEN tag now we're going to have WOTV.

That's the website's image: here''s the one from the steam page: And yes, the steam image looks a lot better.

No. As a matter of fact; when the ###### hit the fan a few months ago, I was asked to return as a CA and rejected that for the reasons I already mentioned in another post. I didn't say they shouldn't post. I said they should refraim from posting for a while until the community has been replying first. And I will repeat again why. The moment you're a staff member; being it a CA, a forum or discord moderator or even a GM or Dev; each and every post you make will be judged by your staff title. Not by the person. To make it worse; each and every post you make WILL BE CONSIDERED as an official staff point of view. Doesn't matter if it isn't. It will be considered as that, because it's posted by someone having an official role in the Wurm staff. It is therefore better in a situation like this to keep silence as a staff member until a (larger) part of the player community has replied; as it will be a lot easier for that same community to overlook that staff comment in the multiple pages of replies, as it it when there are 6 comments at the first page. The former - and especially in the current situation - will give the impression of things being staged. The latter will show that staff members liked whatever the OP was about; but waited until the rest of the community got their opinion shown; making it less likely that replies are looking staged or looking as if they represent the opinion of the entire staff. And right now it looks like several of our newer staff members marched into that trap with open eyes. Something that could've been prevented if the older staff members had pointed it out to them - again. Because iirc something similar about your position not being the official staff point of view, but being considered as it, is listed in a pinned topic at the staff part of the forum.

Have you actually read the rest of what I wrote as well?

For the record, that is what I said and I did it with a reason. Out of the first 13 replies, 6 posts - or nearly 50% - of it were done by forum and discord moderators. Ever since the end of June we as community have been dealing with a CEO who's been giving us lots of broken promises, empty phrases and in general behaviour that doesn't show much respect to the community. The same community that by buying silvers for upkeep, ingame transactions as well as buying premium, pays HIS wages. When I see a post of our new Community Manager being replied by several discord and forum moderators within minutes after the post has been made and in fact the posts being a large part done by moderators, I'm wondering how much of it is genuine. Doesn't matter right now whether it was genuine or not. Because by all those fast replies the damage is already done. When I was a CA, I refraimed from posting in some topics, because I didn't want to get in a situation like this. The moment you have a staff title, EVERYTHING you do will be looked at with you having that staff function in mind. Which means I somehow got the feeling the moderators all too eargerly replying here either didn't know that - which is a bit odd as some of them are doing that for quite some time - or have been setup to create another uncomfortable situation. Which wouldn't surprise me at all with our current CEO. So here's a piece of advice for those moderators who did reply: Next time another staff member posts something; don't reply within a few minutes; but wait. Let the community react to that post first, no matter how much you would like to reply. That way you will give the impression everything is staged; no matter if it was or wasn't. And it will ease the minds of the community and perhaps rebuild the trust so many of us - and I'm one of those for sure! - have lost in that CEO.

3 things: 1) I told you so! 2) Seeing mostly staff members replying to this first, I'm got mixed feelings. I'm aware that they as players can be enthousiastic about this post, but at the same time it gives me the feeling we're all set up. Kinda like: "Let's make a happy post, let's have some staff members (especially forum and discord moderators because they're a bit more close to the community) give a positive reply, so that everyone thinks everything is OK again. Well, considering Krister still plays hide and seek and hasn't addressed any of the concerns of the community so far (does he have a scapegoat for that now), it's NOT ok. 3) So we're starting a new concept of promoting Wurm, but nothing has mentioned about all the streamers who've been doing their part in the days the VEN was in a coma. What about them? Will they get any credit? Will they be asked to join this new WTV? And how the hell are you going to show what Wurm is like in a video at a platform made for people with the attentionspan of a peanut? Those are the things I'd like to know. And most likely a lot of us would like to know.

I don't. It's done to silence the community; whether that community is a gaming community like this or the employers of a company. It's basically a very simple tactic. You say what the community wants to hear, so they'll stop asking questions about other things. Over time you "forgot" or "didn't have the time yet" to do what you promised, but since the community is now complaining about what you recently had promised, everything or most of what you've said earlier seems to be forgotten by them. I'm pretty sure we're going to get a post from Krister at some point about how the 3rd quarter did for Wurm, how he's looking forward for the Black Friday deals and sales and hopes that Wurm will have a positive revenue by the end of the year. Perhaps added with a sauce of "seeing how the silver shop did" as well as pointing out we got a new community manager since a few days. He will most likely sweeten the whole thing by telling about how the website images are approved by the board and will be replaced "soon", how the "End game content" is coming along and about the "big plans" he has with Wurm. And while we as community will discuss all of that, he's gloaming in his office, because we seem to have forgotten about the look into the finances of Wurm. And gives him the time to vanish for some time again, until he thinks the community is going to ask too often about some things he promised in the past and thus it will be time to put up a lot of ###### empty phrases again to ease up the community. And all of it to make sure the community as whole won't become wiser. It's a delaying tactic and it's up to us to make sure it won't work. Thorin

Frankly speaking, that wouldn't surprise me at all.

I'm afraid it still won't going to happen.

Congratz and best of luck with the job. You sure as hell are going to need it. Thorin