No guarantee this will help you at all but - The other week I had issues with massive lag and disconnection. Sometimes it was fine, other times, particularly the evening, I was lucky if I could connect to the game at all. I discovered it was an issue with a network hop somewhere in Norway (I am connecting from the UK). I reported this to my broadband provider (it took some coaxing since they do not understand this is their problem to fix) and it was resolved within a day. You can determine whether this is an issue for you by using the program 'WinMTR'. Find the server name you are connecting to (mine was freedom003.game.wurmonline.com) and press start. If you see a large amount of packet loss (more than 5% could have an impact) that starts on a hop somewhere, and continues all along the route, and you see that the packets are not being sent, then report that route to your ISP. Sometimes you might see packet loss because a hop does not prioritise ping packets, so there is a bit of a skill in knowing whether what you see is really a problem. Also your ISP may try to claim that it is outside of their network and so not their problem - however they are the ones who decide on the routes to send their traffic through, and they have the ability to change this (though it might cost them more!). As a customer you should expect this to be fixed. Sorry for the TL;DR. This was a handy trick I picked up when working in VoIP technology, where the same principle applies. We would see problems like this constantly! I was really pleased when this successfully solved my issue a couple of weeks ago - I was unable to play for several days. At current levels of Wurm addiction, that was very painful.
