1 week ago sold an item and sent it COD, the buyer is yet to claim that item from the mail system and as yet I have been unable to contact them.
Assuming this buyer has no intention of collecting the mail, they change their mind, have gone inactive or quit, I will not receive the item back for up to 28 days.
Fortunately in this case it is not of high value only around 5s, but if this was say a drake set @ 80-85s I would be very annoyed.
Given that most mail boxes deliver within 10 minutes or less and even almost instantly is 28 days necessary?
Should there be an option to manage your items once sent i.e withdraw the item at a cost say maybe equal to the cost to send the item?
This may have already been discussed, so apologies for being lazy and not searching the forums before posting...