DevBlog

WSA: PayPal back online!

4 posts in this topic

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We’re pleased to confirm that PayPal transactions are back up and running, all purchases should be processed within the next hour and will return to their usual speed from now on. We appreciate your patience during this time.

-The Wurm team

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It seems the problem is back. I purchased premium for my wife 3 hours ago (I have the PayPal e-mail confirmation), but the premium has not been added to her character. Can you verify, what the problem is?

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It would be unrelated to this issue. It can sometimes take a bit for paypal to notify us of the transaction (they send you your receipt but for some reason take a while to let us know)

 

If nothing has come through in the next few hours email payment@wurmonline.com with the transaction ID and player name/email

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Thank you for your reply. It got me worried that the problems are back, but it got processed through the night and now it's been updated. All fine here now, luckily :).

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