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Clatius

Citadel vs Pingperfect

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for me would be good if you can help me to connect 3 servers that i like to move to your company

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haha 3 servers for 3 posts :P

 

We are certain they can do that for you Eject.

 

Valiance and Kaylie.

 

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@Eject Put in a ticket with what you need and I'll see what we can do.

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2 minutes ago, Pingperfect said:

@Eject Put in a ticket with what you need and I'll see what we can do.

thank you

 

i will backup my servers tomorrow (now i am in nightshift work in austria)

just need 3 servers in germany with same ip range, i will let you know on which side i like to connect the 2 neighbour servers to the main.

thanks for your fast response o/ yeah

 

Eject

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Map Compiler is now up at Ping Perfect Game Panel and working !

 

Great work James Lyon :)

 

Valiance and Kaylie.

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On 3/6/2017 at 1:51 PM, Arkonick said:

guess they be new tool in there soon for maps

 

Having MapViewer online map is actually a big selling point in Citadel's favour, despite the crappy customer service.

Never mind. Pingperfect has it now, too!

Edited by Batta

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Here is what I got from these thieves when I asked for a refund of the balance.

Citadel Servers

 

Hi Laurie,

We only do account credits, credits can then be used to purchase services or pay for other services with us.

https://www.citadelservers.com/en-gb/terms-of-service
15.6 When cancelling a service with us, if you have used paypal as the method of payment you must cancel the subscription in your paypal account, Citadel Servers cannot do this for you. Failure to do so will result in the subscription continuing and all overpayments will be assigned as credit to your account. Overpayments are not refundable via merchant gateways and can be used to purchase services with us.

Best Regards,

-Eric H
-Technical Support Operative
www.CitadelServers.com

----------------------------------------------
Ticket ID: #117122
Subject: closing of account [MERGED]
Status: Resolution Provided
Ticket URL: https://www.citadelservers.com/client/viewticket.php?tid=117122&c=wgTGVBYq
----------------------------------------------

visit our website | log in to your account | get support 
Copyright © Citadel Servers, All rights reserved.

 

How the hell am I going to be able to use these co called credits....when they dont have anything I want.

to start with to much trouble and to many hassles.

apart from that I cannot trust them.... 

As far as I am concerned they have designed it like that just so the unhappy/dissatisfied clients LOOSE OUT when they cancel their accounts.

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your doublepost

 

my answer

 

if you stop the service and pay one more month, than its your mistake

YOU have to cancel the automatic payment, like the same as your real bank

Like Sklo:D said, ask paypal and maybe you get your money back

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