Posted January 20, 2017 I am having problems re-activating my old accounts from 2012, when i try and reset the password it comes up with an EMPTY Challenge Phrase? So I can not completethe process. My accounts are Myrddraal, and Tsain; they use the same domain email account this has. Richard Z. Share this post Link to post Share on other sites
Posted January 20, 2017 I suggest using /support in-game with your current character to create a support ticket that will go through to the GMs. Share this post Link to post Share on other sites
Posted January 21, 2017 Try typing something random, for some older accounts they were wiped from the database, and anything works. If it doesn't work, then submit a /support ticket in game (if possible, with a character you play more often, so you can be contacted by a GM). Share this post Link to post Share on other sites