Can not connect, Tracert says Hetzner

[Nicrolis 980]

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Nicrolis>tracert jenn001.game.wurmonline.com

Tracing route to jenn001.game.wurmonline.com [148.251.21.205]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  router.asus.com [192.168.1.1]
  2     *        *        *     Request timed out.
  3    11 ms    13 ms    14 ms  dtr01rancca-tge-0-1-1-1.ranc.ca.charter.com [96.34.100.197]
  4    17 ms    34 ms    52 ms  crr01rvsdca-bue-5.rvsd.ca.charter.com [96.34.100.14]
  5    31 ms    30 ms    27 ms  sar12blngmt-tge-0-1-0-18.blng.mt.charter.com [96.34.2.66]
  6    17 ms    17 ms    18 ms  216.156.65.85.ptr.us.xo.net [216.156.65.85]
  7    18 ms    15 ms    15 ms  207.88.15.94.ptr.us.xo.net [207.88.15.94]
  8    14 ms    15 ms    15 ms  205.158.79.206.ptr.us.xo.net [205.158.79.206]
  9   174 ms   175 ms   175 ms  if-ae-6-20.tcore2.LVW-Los-Angeles.as6453.net [64.86.252.65]
 10   175 ms   176 ms   169 ms  if-ae-3-2.tcore1.SQN-San-Jose.as6453.net [63.243.205.13]
 11   176 ms   175 ms   175 ms  if-ae-12-2.tcore1.NTO-New-York.as6453.net [63.243.128.28]
 12   179 ms   174 ms   175 ms  if-ae-11-2.tcore2.L78-London.as6453.net [63.243.128.38]
 13   177 ms   180 ms   175 ms  if-ae-8-2.tcore2.AV2-Amsterdam.as6453.net [80.231.131.6]
 14   171 ms   172 ms   172 ms  if-ae-2-2.tcore1.AV2-Amsterdam.as6453.net [195.219.194.5]
 15   177 ms   172 ms   184 ms  if-ae-5-2.tcore1.FNM-Frankfurt.as6453.net [195.219.194.14]
 16   173 ms   175 ms   176 ms  if-ae-7-2.tcore1.FR0-Frankfurt.as6453.net [195.219.50.1]
 17   176 ms   175 ms   175 ms  195.219.219.10
 18   183 ms   180 ms   181 ms  core24.hetzner.de [213.239.203.150]
 19     *        *        *     Request timed out.
 20   178 ms   178 ms   188 ms  jenn001.game.wurmonline.com [148.251.21.205]

Trace complete.

 

[shakys 526]

Tracing route to jenn001.game.wurmonline.com [148.251.21.205]
over a maximum of 30 hops:

  1     1 ms     3 ms     3 ms  SkyRouter.Home [192.168.0.1]
  2     *        *        *     Request timed out.
  3    23 ms    24 ms    24 ms  be389.pr2.hobir.isp.sky.com [2.120.9.98]
  4    22 ms    22 ms    22 ms  ae0-406.lon10.core-backbone.com [81.95.2.217]
  5    31 ms    31 ms    31 ms  ae10-2021.fra20.core-backbone.com [80.255.14.6]
  6    31 ms    31 ms    31 ms  core-backbone-100g-fra.hetzner.de [80.255.15.122]
  7    31 ms    32 ms    31 ms  core1.hetzner.de [213.239.245.9]
  8     *        *        *     Request timed out.
  9    36 ms    40 ms    36 ms  ex9k2.rz20.hetzner.de [213.239.229.10]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *     3670 ms  1985 ms  jenn001.game.wurmonline.com [148.251.21.205]

 

is what i get.

[Eobersig 1,006]

Here's my traceroute (no problems for me)

 

 1?: [LOCALHOST]                                         pmtu 1500
 1:  easy.box                                              0.566ms
 1:  easy.box                                              0.546ms
 2:  easy.box                                              1.648ms pmtu 1492
 2:  no reply
 3:  88.79.12.4                                           30.161ms asymm  4
 4:  92.79.212.101                                        31.275ms asymm  3
 5:  145.254.2.223                                        39.440ms asymm  3
 6:  decix2-gw.hetzner.de                                 50.380ms asymm  4
 7:  core23.hetzner.de                                    38.136ms asymm  5
 8:  ex9k2.rz20.hetzner.de                                43.375ms asymm  6
 9:  xanadu.game.wurmonline.com                           40.021ms reached

 

[Rasu 561]

2 hours ago, Nicrolis said:

8    14 ms    15 ms    15 ms  205.158.79.206.ptr.us.xo.net [205.158.79.206]
9   174 ms   175 ms   175 ms  if-ae-6-20.tcore2.LVW-Los-Angeles.as6453.net [64.86.252.65]

 

The last time I had this happen it turned out to be a damaged modem from a storm we had. (Try this and if you have a lot of packet loss its the modem more than likely)

[Nicrolis 980]

nah was only that one test. didnt have it happen at the other traces i did.