Unstable client not opening at all [Please update Java and retry]

[Evening 2,302]

I don't know what to add:

unstable just doesn't open. I click the link, it shows "downloading", then it freezes at Wurm picture, no logs of any kind, no messages, no nothing, just a pic in the middle of the screen, immovable, can close it from task bar or Task Manager, but nothing else, and cannot interact with the picture itself in any way.

 

 

 

Stable client runs fine, I get no crashes or errors.

[Darkshade 6]

Open java control panel and under the Advanced tab choose to show java console. It should display any error in a separate window.

Edited May 31, 2016 by Darkshade

[Evening 2,302]

 

Console logs

Spoiler

Java Web Start 11.25.2.18
Using JRE version 1.8.0_25-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\Asus
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
Time is Tue May 31 20:43:30 EEST 2016
Running client version 4.00-d58b0ec [unstable]

=== System information ===
Executing from C:\Users\USERNAME\Desktop\Wurm\
Operating system: Windows 7 (arch: x86, version: 6.1)
Java version: 1.8.0_25 (Oracle Corporation) <http://java.oracle.com/>
Jvm version: 25.25-b02 (Oracle Corporation) [Java HotSpot(TM) Client VM]
Available CPUs: 8

May 31, 2016 8:43:30 PM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
>>> Main thread exiting.
Loading character evening
Loading config font
Loading props file D:\wurm\configs\font\gamesettings.txt
JNLPClassLoader: Finding library lwjgl.dll
Exception in thread "JavaFX Application Thread" java.lang.NoClassDefFoundError: javafx/scene/control/SpinnerValueFactory
    at com.wurmonline.client.launcherfx.wlh76mug.<clinit>(SourceFile:137)
    at class.oEMb8V5IBR.iHOS3zg1KL(SourceFile:2399)
    at class.oEMb8V5IBR.XwhlvVTrl(SourceFile:307)
    at class.oEMb8V5IBR.FZOk5L6Gfy(SourceFile:1131)
    at com.wurmonline.client.launcherfx.FZOk5L6Gfy.<init>(SourceFile:115)
    at com.wurmonline.client.launcherfx.WurmMain.XwhlvVTrl(SourceFile:253)
    at com.wurmonline.client.launcherfx.WurmMain$$Lambda$84/19132075.run(Unknown Source)
    at com.sun.javafx.application.PlatformImpl.lambda$null$164(Unknown Source)
    at com.sun.javafx.application.PlatformImpl$$Lambda$55/18823723.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$165(Unknown Source)
    at com.sun.javafx.application.PlatformImpl$$Lambda$54/1364524.run(Unknown Source)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$141(Unknown Source)
    at com.sun.glass.ui.win.WinApplication$$Lambda$45/5536448.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: javafx.scene.control.SpinnerValueFactory
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(Unknown Source)
    at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    ... 17 more

 

 

 

12 minutes ago, Darkshade said:

Open java control panel and under the Advanced tab choose to show java console. It should display any error in a separate window.

 

Thanks!!

 

usually it shows crashes or errors for the normal client, generates report files, I assumed would do the same for the unstable one too, so didn't check. Extended blonde moment!

[Alectrys 2,040]

Evening, can you check test unstable client to see if you get the same experience?  http://www.wurmonline.com/client/wurmclient_test_unstable.jnlp

[Evening 2,302]

 It seems so, Alectrys, I cannot run the unstable test client either (the normal test client is running fine).

 

Spoiler

Java Web Start 11.25.2.18
Using JRE version 1.8.0_25-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\Asus
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
m:   print memory usage
o:   trigger logging
p:   reload proxy configuration
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
0-5: set trace level to <n>
----------------------------------------------------
Time is Tue May 31 21:19:38 EEST 2016
Running client version 4.00 [test]

=== System information ===
Executing from C:\Users\USERNAME\AppData\Local\Temp\
Operating system: Windows 7 (arch: x86, version: 6.1)
Java version: 1.8.0_25 (Oracle Corporation) <http://java.oracle.com/>
Jvm version: 25.25-b02 (Oracle Corporation) [Java HotSpot(TM) Client VM]
Available CPUs: 8

May 31, 2016 9:19:38 PM java.util.prefs.WindowsPreferences <init>
WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0x80000002. Windows RegCreateKeyEx(...) returned error code 5.
>>> Main thread exiting.
Loading character evening
Loading config font
Loading props file D:\wurm\configs\font\gamesettings.txt
JNLPClassLoader: Finding library lwjgl.dll
Exception in thread "JavaFX Application Thread" java.lang.NoClassDefFoundError: javafx/scene/control/SpinnerValueFactory
    at com.wurmonline.client.launcherfx.wlh76mug.<clinit>(SourceFile:137)
    at class.BziovyFqY.iHOS3zg1KL(SourceFile:2399)
    at class.BziovyFqY.XwhlvVTrl(SourceFile:307)
    at class.BziovyFqY.FZOk5L6Gfy(SourceFile:1131)
    at com.wurmonline.client.launcherfx.FZOk5L6Gfy.<init>(SourceFile:115)
    at com.wurmonline.client.launcherfx.WurmMain.XwhlvVTrl(SourceFile:253)
    at com.wurmonline.client.launcherfx.WurmMain$$Lambda$84/21906877.run(Unknown Source)
    at com.sun.javafx.application.PlatformImpl.lambda$null$164(Unknown Source)
    at com.sun.javafx.application.PlatformImpl$$Lambda$55/28237436.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sun.javafx.application.PlatformImpl.lambda$runLater$165(Unknown Source)
    at com.sun.javafx.application.PlatformImpl$$Lambda$54/27983447.run(Unknown Source)
    at com.sun.glass.ui.InvokeLaterDispatcher$Future.run(Unknown Source)
    at com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
    at com.sun.glass.ui.win.WinApplication.lambda$null$141(Unknown Source)
    at com.sun.glass.ui.win.WinApplication$$Lambda$45/19662988.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: javafx.scene.control.SpinnerValueFactory
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(Unknown Source)
    at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    ... 17 more

 

 

[Bludragon 13]

just happened to me too, the client doesn't finish loading and i get a message that it was unable to start it. 

[Alectrys 2,040]

4 minutes ago, Bludragon said:

just happened to me too, the client doesn't finish loading and i get a message that it was unable to start it. 

 

22 minutes ago, Evening said:

 It seems so, Alectrys, I cannot run the unstable test client either (the normal test client is running fine).

 

  Hide contents

blank

 

 

Thanks!  Could I get the Mfg and model of your video cards please?

[Darkshade 6]

I see from the console log you are using Java version: 1.8.0_25, I think Java version: 1.8.0_91 is out. You should always keep Java up to date to keep your system secure. Maybe as a side effect it will fix your Wurm error

[Evening 2,302]

System Information
------------------
Time of this report: 5/31/2016, 22:47:24
      

Spoiler

 

Machine name: ASUS-PC
   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
           Language: English (Regional Setting: English)
System Manufacturer: ASUS
       System Model: All Series
               BIOS: BIOS Date: 10/30/13 09:28:07 Ver: 09.03
          Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
             Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
          Page File: 3940MB used, 12317MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11

 

 

Card name: NVIDIA GeForce GTX 760
      

Spoiler

Manufacturer: NVIDIA
          Chip type: GeForce GTX 760
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_847A1043&REV_A1
     Display Memory: 4038 MB
   Dedicated Memory: 1990 MB
      Shared Memory: 2048 MB

 

[Fawkes 1,567]

I'm having a similar issue, but with a few differences:

-Only happens in Linux (Windows 10 works fine)

-Crashes before fully loading the Wurm logo (it appears as a white box and then disappears, leaving an <untitled> task in the task bar)

 

OS: Arch Linux 64-bit

GPU: Sapphire R9 Fury X (AMDGPU driver)

Edited June 2, 2016 by Fawkes

[Alectrys 2,040]

Can you give unstable live and test another try please?

[Fawkes 1,567]

On 6/2/2016 at 11:05 AM, Alectrys said:

Can you give unstable live and test another try please?

 

Still crashing at the same spot

[Budda 2,669]

Please update Java and try again. Earlier versions of 1.8 didn't come bundled with javafx, which it now does. Javafx is needed for the new launcher.

[Alectrys 2,040]

11 hours ago, Fawkes said:

 

Still crashing at the same spot

 

On 5/31/2016 at 2:40 PM, Bludragon said:

just happened to me too, the client doesn't finish loading and i get a message that it was unable to start it. 

 

Can you try updating your java to the latest version please.  This solved Evening's issue (thank you Evening)!