Wurm Shop website down

[Ostentatio 1,970]

https://shop.wurmonline.com/ - "You are probably looking for shop.wurmonline.com"

It then redirects to https://shop.wurmonline.com/WurmWeb/index.jsp, which gives a 404 error.

[Alectrys 2,040]

Thanks for the heads up, I've poked a few people.

[Taufiq 57]

Thanks for the report. The shop currently only works for http, not https, though since I updated the certificate you now get a 404 for the https instead of a certificate error. Since some browsers (eg. Firefox and reportedly Chrome) will automatically redirect for certain pages that have previously been visited through https, if the http link does not work it may be a matter of clearing out previous history and revisiting through the http link. Will look at posting a workaround - haven't found a way to consistently do this in Firefox yet, though visiting the http site in another browser should work if it has never visited it over https. Workaround no longer needed.

 

I've been holding off modifying anything in the shop until I had confidence that I knew exactly what was configured in the live site and had a test and staging environment up and running. This includes even what I might consider to be straightforward config changes. I finally got the build process automated and a test environment semi-auto-deployed yesterday so I expect to be configuring the shop to be https soon.

 

Edit: Since the updated config has been stable in the test environment I've deployed it to live. Https link should work, though image assets are still http. I plan to schedule some downtime later for further updates later.

[orsin 6]

hello I've been trying to premium a couple of my accounts. I have contacted my credit cards customer service they're telling me they're not declining the payment.

they have approved all payments that I have tried. but my payments are not going through. and they have reassured me it's not on their end.

but every time I go to try to pay it saying ( unfortunately at this time we cannot process your payment )

I have been trying to pay for one account now for over a week.

I use Google Chrome not Firefox. don't like or trust Firefox.

I use a credit card not PayPal. don't like or trust PayPal.

any information or help would be appreciated thank you in advance

[Taufiq 57]

48 minutes ago, orsin said:

hello I've been trying to premium a couple of my accounts. I have contacted my credit cards customer service they're telling me they're not declining the payment.

they have approved all payments that I have tried. but my payments are not going through. and they have reassured me it's not on their end.

but every time I go to try to pay it saying ( unfortunately at this time we cannot process your payment )

I have been trying to pay for one account now for over a week.

I use Google Chrome not Firefox. don't like or trust Firefox.

I use a credit card not PayPal. don't like or trust PayPal.

any information or help would be appreciated thank you in advance

Taken to PM.